Baymont by Wyndham Colorado Springs

Very poor

Liked: No bed bugs. Close to highway.
Disliked: The first room, the door was not latched and door proped open. The bed looked as though someone had taken a nap on it. I got another room key. The rooms had an odd odor. The facility is old. There was mold in the corners of the bathroom tub and ceiling. The room ceiling had stains even though it looked as though repairs had been attempted. Breakfast room dingy. 2 bags of bread, a couple boxes of cereal.

Exceptional

Liked: Everything nothing

I am very unhappy with...

Liked: The hotel was in a great location.
Disliked: The hotel was not very clean, the pool was closed, the breakfast was not at all what is was suppose to be, they did not even have the proper dishes for what they did have ( they had some kind of lids for bowls), one of the employees walked right in my room around 11 pm, I forgot my room key in the room and he charged me $10 for another one (I was only given 1 key per room at xheck in), the manager had his car parked right in front of the entrance (you had to walk around his car to even get in the door) with cords laying everywhere (to charge his car) ( my daughter tripped over the cord and almost smashed her face on the concrete), there was no internet. When I tried to talk to the manager about all the things he told me that was a matter of opinion and I didn't ha e to stay there (but i had done paid for the weekend and did not have the extra money to rent another hotel, because if would of took 7-10 business days for the money to go back on my card). He was very rude and disrespectful! I will never stay there again or recommend that hotel to anyone!!!

STAY AWAY IF WITH FAMILY

Liked: Absolutely nothing.
Disliked: The smell, the type of people, it was dirty and ran down. Pool is closed. Didn’t have that information when I booked. Whole reason I booked because it was reasonable & my son could swim.

Disappointing

Decent hotel for an affordable,...

Liked: Convenient location, didn’t charge for extra person and staff was nice, perfect ac (and i mean wonderful)
Disliked: To start off, the sheets were dirty. Had like a huge snot or shit stain. Curtains were torn up, stains on the carpet and it smells like cat piss. The bed frame was nasty. Ice machines didn’t work, the breakfast was terrible. Went down early to get food and it was a few bagels, and old muffins, some orange juice and crusty milk; maybe pancakes. There was barely any comfortable location outlets to charge phones. And the WiFi did not work for a single one of us, or our devices. Every morning we’d wake up and go down stairs to a huge group of homeless in the lobby just hanging out chatting and smoking in the parking lot, making it feel uncomfortable. The beds had to very uncomfortable pillows each. I’d wake up in terrible pain.

Passable

The basics were decent, and...

Liked: Front desk staff friendly and cordial. Nice space within the room. I appreciated the cleanliness of the room, and the reasonable price.
Disliked: All spaces (including elevator and elevator entrance) could use a fresh coat of paint. They looked tired and a bit dingy.

Good

Liked: Staffs are nice and helpful
Disliked: Poor wifi connection