Baymont by Wyndham Colorado Springs

Exceptional

Disappointing

A bit of a letdown...

Liked: The staff is friendly when engaged.
Disliked: I was quite looking forward to my stay, as the photos posted here looked inviting, but unfortunately, the inside felt like it’s been in a state of renovation or neglect for some time.There were several maintenance issues throughout the property — the fridges next to the check-in counter were out of order and filled with old parts, the pool was closed, and the ice machine on the second floor wasn’t working. One of the rooms I passed even had its lock replaced with a large padlock, which didn’t give the best impression.I was also under the impression that I had booked a room with a mountain view, but didn’t receive one. On top of that, I had to get my room key replaced every day, which was a bit frustrating.The hallway leading to my room wasn’t pleasant either: stained carpets, a wall with what looked like a large indentation, and a general feeling of neglect. Inside the room, the air conditioning wasn’t working (or that was my impression), so it would get stuffy and had a strong bleach smell. The floors weren’t cleaned properly — I noticed food crumbs or chips left around.Breakfast was very limited. Most mornings only had bread, plain bagels, waffles, and apples. On the last day, I saw two kinds of cereal and a small yoghurt, which helped a bit but still felt lacking.With a bit more attention to maintenance and cleanliness, the property could be much more enjoyable. But as it stands, I was left disappointed.

The worst experience of my...

Liked: Nothing wa offered
Disliked: Everything from the cleanliness to the quality of the room. My room had broken doors and the lighting was terrible. The bed was rough and there was really loud music playing every night. It was the worst experience I've ever had i wish I could have just gotten my money back

Bad

Not the happiest customer

Liked: The pool is closed forever. When I booked it was open. The room was disgusting. There was dirty beding on the pull out couch. Holes in the wall, gum smashed into the carpet and no toiletries because they ran out. They did reimburse me quickly because I canceled my second night.

Pleasant

Liked: fast easy check in and decently cheap. good area for things to do
Disliked: smell, an tv didn't work

I’ve stayed in Wyndham hotels...

Liked: I wrote to Wyndham and sent pictures. Worst experience I’ve ever had. Completely unacceptable and disgusting. Didn’t sleep. My 10 year old picked up a bullet off the floor that looked like it wasn’t vacuumed in years. Hair all over the bed which tells me it probably never gets new bedding. Broken window. Disgusting microwave. Stains everywhere. Exposed wires. From outlets. Holes in walls and doors. Smoke detector was wrapped in plastic. Room door didn’t even lock. Had to barricade the door to keep the people on drugs in the hallway from trying to get in.
Disliked: Everything

Pleasant