Hotel could not find ny reservation but was still able to get me a room although it was more that I was quoted through Booking.com, who claim I will be charged the lower price after spending 2 hours on the phone. I have three charges on my credit card - I hope two come off.

Liked: Clean and friendly.
Disliked: Mix up on my reservation.

Friendly staff.

Liked: Quiet.

Pleasant

Liked: Nice safe location.Nice breakfast too.
Disliked: The advertised 24 hour free shuttle to Midway Airport is only for ticketed passengers,on day of flight. We were counting on the shuttle to the airport to save money on train fares as we visited the city, downtown,and the baseball game.

I will be returning in...

Liked: The clearness, location, price
Disliked: no complaints

Expected. Nice staff.

Liked: Breakfast was good, but selection was average for a hotel like this. The day before we had a much better meal at a Hampton. Location was great for getting to our dinner in downtown Chicago. Sleeping was quiet and peaceful.
Disliked: Room was a bit small and in need of updates.

Passable

Liked: Location for where i was
Disliked: Front desk was not welcoming seemed dismissive and lack of interest.

Liked: Absolutely the best bedside manner!!!! Great staff!
Disliked: Need plungers in room, especially secondfloor.

Nice

Liked: Comfort clean
Disliked: Traffic noise outside the windows

Good

Exceptional

Liked: The property was clean and the staff was friendly & qualified.
Disliked: The breakfast.