Name: Bay Pointe Inn
Address: 11456 Marsh Road, Shelbyville, MI
Telephone: (888) 420-1647
Rating: 4.5

Beautiful spot

Liked: The breakfast was ok and pretty standard at most US chain hotels. The location on the lake was beautiful and the restaurant onsite was good.
Disliked: We could hear the upstairs guest's and our neighbor's every move. I'm not sure what could have been done since it's most likely because there is not enough sound dampening in the walls, ceiling and floors.

Superb

Exceptional

Wouldn't accommodate needs

Liked: The staff was friendly, the pool area was nice and it was very clean. The breakfast was great as well!
Disliked: We booked a lake view room and got a "garden room" which was the parking lot. I asked the front desk if we could switch or cancel. She said I would forfeit the full payment whether I stayed or not. I asked if we could do an upcharge for the right room and She told me it would cost more than the hotel would even charge for the room. Apparently there was no way to pay the difference, on the booking.com app it was like $30 more. I had left a message for the Inn and stated that this was a very special stay for my daughter and myself and if they could do anything to make her stay better it would be appreciated. They gave her a bear, which was nice but she picked The lake view and we couldn't even upgrade("garden view" which is the parking lot absolutely no "garden" not one flower. The restaurant service and food was very poor. I do NOT recommend it to anyone.

Lovely, clean place to stay

Liked: Lovely setting, comfortable and clean
Disliked: Some of the furnishings need updates in the room

Exceptional

Very good

Liked: Would we stay again? Yes, Absolutely!This is a reasonably priced "Desirination" location. A must visit to experience each lovely season in the area. Our trip was an overnight stay due to an emergency at home requiring us to be away. Our visit was off-season.Some suggestions for improvementsThe main doors need to have an automatic option if you're not going to have door-persons. As an older couple, it was challenging to maneuver the double set of doors. ADA guests will require assistance to navigate.Our room was excellent. However, there was a lack of electrical outlet availability. Not uncommon. I carry an outlet adapter and extension cord as we have CPAPS, Smartphones, etc. My suggestion would be to extend existing outlets with discrete baseboard level surface mount extenders. Anyone staying with business / remote work needs will be challenged.Notable, besides the lovely vibe, great staff, and fireplaces (truly a lovely place) some outstanding Notables:The beds, sheets, and pillows made for a cozy and wonderful nights sleep. Seriously outstanding! The pool & hottub area - we loved the fact it wasn't overwhelming with chlorine chemical smells like so many places! It was truly noteworthy! In my opinion, salt water hottubs and pools are the best.Dining is experiential with a night out luxury setting. Pricing was moderate, perhaps high for the local community. However, the menu, service, setting, and quality totally justify the indulgence. Pride in quality, menu options , presentation, and experience are noteworthy.A great Date Night Lovation when you want to experience something 'special' without breaking the bank or traveling to a big city. We truly enjoyed our entire stay, and would recommend this destination. We look forward to visiting again and experiencing the different seasons.I referred to this as yet another hidden treasure in this lovely area. - POTU David