Name: Bay Hotel
Address: 128 Jones Street, San Francisco, CA
Telephone: (888) 406-7656

The hotel itself was clean; the room was newly refurbished and very nice. The bed was very comfortable, too. Small problem with lack of hot water in the morning, but it resolved itself 20 minutes later. Too bad the neighborhood is so dirty. Otherwise this is a great hotel at a great price!

Liked: The room was very clean and freshly refurbished.
Disliked: Having to step over homeless people and walk on a pee soaked sidewalk to get in to the hotel.

Great stay

Liked: Not that exciting
Disliked: Service

Bad

Disliked: The property was dirty, my room wasn’t cleaned prior to arrival nor while I was there.Homeless on the doorstep all hours of the day & smelled like pee. No heat, AC or fans in rooms.Property clearly has been neglected & needs basic upgrades & appears the owner doesn’t care about the property or those staying there.

Everything there was really bad....

Liked: I didn’t like anything there. The street was dirty, inside was dirty, the room was completely filthy, and there was a smell like dead rats.
Disliked: And I didn’t like anything at all. There just aren’t even words for it in Kazakh. Everything was really bad. There was no service at all. They don’t speak English — or barely do — but you still can’t understand anything. Overall, everything was really bad.

Thought the hotel room was...

Liked: Nothing everything was terrible
Disliked: There is a lot of homeless near the entrance and they don’t have parking

Bad

Disappointed

Liked: Nothing
Disliked: Not worth it for the price

Disappointing

Liked: Liked · Very friendly and helpful staff. Although centrally located, the neighborhood is kinda rough...but a "San Francisco rough", meaning there's a lot of poverty and person tragedies milling about, but mostly harmless.
Disliked: Disliked · It appears this establishment isn't a traditional hotel, as there seem to be semi-permanent residents. My room on the third floor had no real view—unless you're fascinated by the neighbor's sink and mirror (I wasn’t). The walls were paper-thin, and I could hear EVERYTHING...no further details necessary.The remote for the 32-inch TV didn’t work, and I was given just two towels: one face towel and a larger hand towel—but nothing that resembled a proper bath towel.The bathroom sink was clogged and never fixed. There were about six holes in the walls—one stuffed with tissue—which was unsettling. The microwave was missing its turntable plate, leaving only the roller ring. The fridge reminded me of the ones you'd find in a lab.Most concerning: the smoke detector was missing entirely, with exposed wires dangling from the ceiling, bringing the total hole count to seven.