Bay Front Inn - Downtown Santa Cruz

Clean with friendly service. Room had everything we needed. Nice stay!

Liked: Nice and clean location and rooms; staff very helpful; loved the free bike rental.

Pleasant

Liked: Close to beach

Superb

Liked: Location
Disliked: No parking available

Disappointed

Liked: The location was great, had good facilities and comfy bed
Disliked: Despite rooms being available the staff sat in reception with the door locked, with a big queue of guests outside until exactly 3pm, not enough parking for the amount of rooms, despite rules of quiet time after 9pm there were still people allowed to gather around the pool shouting, drinking and smoking cannabis until way after 11pm

Passable

Great location but won’t stay...

Liked: Staff very helpful
Disliked: Old outdated and dirty

Exceptional

A comfortable hotel within walking...

Liked: A pretty looking hotel within walking distance of the beach
Disliked: There was a long wait to check in because there are a lot of people checking in at the same time probably because the parking was limited so everyone made sure to arrive for 3 o’clock

Very good

Disliked: Communication with staff was difficult. We tried calling several different numbers and we weren’t able to speak to anyone. Very limited hours with staff on site.

Pleasant

Liked: Loved that we can walk to the boardwalk from the hotel it was only 11 mins so very convenient.
Disliked: There was no free breakfast like it states, every time I walked down to the lobby it was always closed you need to call a number so someone can come , we also had about 4 spiders in our rooms.