Batman's Hill on Collins Guest Reviews
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Write a review
Ginny Fri, 22 March 2024
Very good
Liked: Location is directly across southern cross station hence easy access to trains, trams and the airport bus. Room is clean.
Disliked: There was a smell coming from the sink
Corrine Thu, 21 March 2024
Location is Great. Everything else...
Liked: Location was great. The hotel sits right across Southern Cross Station, near Collins St., Woolies nearby, and everything/everywhere was accessible. The charming exterior facade and history was what got me excited to stay at this hotel.
Disliked: The front desk staff seemed like they didn't like their jobs.At first I thought they were just tired and/or rude, but I saw the way they serviced the couple before us with smiles...I thought my friend and I were going to receive the same reception and welcome. Unfortunately, when it was our turn, the staff checking us in didn't even look at us in the eye, smile, and made no efforts to let us feel welcome. I didn't know if it was because we were Asian that we were treated this way or not.The room we got wasn't as easy to access. You had to go down the stairs to change lifts...there were no bellhops, or any staff to help us with luggages. I couldn't imagine elderly guests carrying luggages go down the stairs and up the stairs to check in and out. The room was small for two people and two separate beds, but surprisingly the bathroom was even smaller. The shower was a challenge to get into. I almost slashed top tops of my feet with the bottom corner of the glass shower door.
Geoffrey Thu, 21 March 2024
Good location
Liked: Location as close to Southern Cross Railway Station to access train, Skyrail to Melbourne Airport and food for breakfast.
Disliked: No view.
Rebecca Thu, 21 March 2024
Exceptional
Jenny Thu, 21 March 2024
Comfortable, clean, friendly staff. Central...
Liked: Location is excellent, central to train and trams
Anne Wed, 20 March 2024
I was very happy I...
Liked: Location was excellent
Disliked: At times a bit noisy when other people coming into their rooms but that’s the public and not the properties fault.
Helen Wed, 20 March 2024
Superb
Drew Wed, 20 March 2024
Good
Kit Wed, 20 March 2024
Good
Diane Tue, 19 March 2024
Very good