Exceptional

Comfortable, with lots of character...

Liked: Great location for the Tunnels as just across the entrance. It's located in a Victorian building with lots of character. Our family room was very comfortable for the 3 of us but think with 4 would have been a bit cosy. (teenagers and adults). Aldi or Lidl located across the way for snacks and the breakfast was great. Staff efficient. managed to park our car out front.
Disliked: As a typical Victorian building, it isn't all swanky and new and parking is a little tight out front.

Friendly staff, excellent breakfast, however,...

Liked: Location
Disliked: Would benefit from some updating

Lovely short breakaway

Liked: Nice big room with a balcony, close to everything, lovely breakfast and friendly hosts

Pleasant

Liked: The interior of the hotel is a little run down but clean and the rooms are large and comfortable. It's an old building with wonky sloping floors so you can feel you are on a cruise ship. The 1930s scissor gated lift is a museum piece and smells like it. Staff were helpful with the few requests we had and the breakfast was adequate with a good choice You are given quite a list of instructions when you first arrive including the possible wait for 10 minutes for hot water in the bathroom but that wasn't a problem. It's well located in the town and fine for a couple of nights WiFi is good
Disliked: A difficult place to review, the hotel is in a rundown Victorian terrace and is accessed by two steep staircases. I don't think any work has been done on the outside in years and a general cleanup to the main entrance would really help as would taking down the out of date signs re restaurants that don't exist. Also all the COVID signs could come down now. I'm not sure the gym and other facilities offered are available Our bathroom was very basic with no extras and no proper shower.

Very good

Very good

Liked: Great location

Exceptional

Exceptional