Basecamp Puyallup a Travelodge by Wyndham

Manager is rude “customer is...

Liked: At first glance it was nice it had a mini kitchenette however we were just passing through on our way to Oregon and didn’t need a kitchenette.
Disliked: We had a late check in 11pm and were not offered a late checkout. When we checked into the room we got a DIRTY used room that had not been cleaned. We were offered another room and when we finally got into bed it was around 2am. The bed was sub-par and felt like motel 6 without the motel 6 price tag. In the morning when we took a shower the drain was so clogged that we had to shower ankle deep in dirty bath water that had black stuff bubbling up from the tub. The staff was okay but the manager of the property was rude and didn’t hold themselves accountable for anything on the contrary she gaslight us and tried to talk down the situation stating “I’m not sure what you expect.” She also basically told us we were incompetent and didn’t know how to use a tub. My partner is a contractor and mentioned that it was clogged and also probably broken.

Stay gud , I will...

Disliked: Actually they don't refund my hold money back, which they hold before give me keys, it's around $323.00, I also talk to motel manager , she said they release, check with your bank, and then I was check with my bank, go personally, and the bank said they don't receive any.money, it's problem fr9m motel side. So I was really disappointed, if you guys not resolve my matter. I have to go consumer.courr and also write some.bad reviews on your account. Hope you guys understand my problem. Thx

Very good

Good

Superb

Bad

Liked: Nothing
Disliked: We had to book a room in another motel because the desk clerk would not accommodate our request for a room with a two beds even though the room was available. There was a dispute as to the original description of the room online and when I involved booking.com, the desk clerk agreed to cancel the booking without penalty, but they never removed the charge like they agreed to in a three way call with booking.com and myself.

Good room but price point...

Liked: Rooms was good and front desk lady was very welcoming and friendly
Disliked: The outter stair way was dirty and falling apart

Nice place. I'll be back.

Liked: Close by thr fair grounds. Well taken care of.
Disliked: You could hear cars driving by.

Very good

Liked: It was a nice room with a clean bed. The room appeared to be clean.
Disliked: The floor was not clean under the beds. Lots of hair was not my color.