Very overpriced for such a...

Liked: Location was good for dog walking,
Disliked: There was no WiFi, us and our family in different room had no pressure in the showers. We also had period stains on the bed sheets as well as orange stains. Breakfast was disappointing for 15 quid each soggy egg, no juices and a tastless coffee

Very good

Liked: The location was stunning and our room was spacious and luxurious.
Disliked: Sadly our shower looked impressive but we were unable to stabilise the temperature and therefore it was difficult to shower safely as it was scalding.

Pleasant enough, but I’m not...

Liked: Beautiful surroundings. Lovely old building.
Disliked: Very small room. Very thin walls as able to hear next-door neighbours. No advance warning to book early for dinner. Disappointed the restaurant was fully booked for both the nights I was there. The driveway was in dire need of fixing as full of potholes and could damage vehicles. Cold water out of hot tap in the mornings, no matter how long I left it to run.

Very good

A comfortable and relaxing stay...

Liked: Perfect location in the new forestBeautiful building and groundsHelpful dog packSwimming pool is a bonus
Disliked: No proper changing facilities for the swimming poolBreakfast a little disorganised, weren't told we couldn't bring the dogVegetarian and vegan options not on offer until we specifically asked to see the menu

Disappointing.

Liked: The staff were really friendly and my parents commented how helpful and polite they were.
Disliked: The room was however very very small, as was the en suite. Although i had asked for a shower because of my Dads knees and issues with getting into a bath, it was so small that im not sure it improved things! The room and bed were so small that there was little room to get along the side of the bed. My mum said it really should be marketed as a large single not a small double. Sadly the breakfast was also a little disappointing. This was a gift for my Mums 70th birthday and i feel it was, overall a disappointing stay. It was a lot of money for us to find and i dont think represented good value at all. I will reiterate that the staff were clearly fantastic and this is not to be overlooked.

Birthday stay

Liked: Lovely location, perfect for walks and visiting the new forest.
Disliked: Lack of staff, one particular gentleman was extremely rude and disinterested. Rooms a little tired, no hot water on 2nd day. Bed was a twin pushed together with different mattresses so abit lumpy.Plenty of lounge room, would be great if utilised better, gym/Spa etc.

Great location and lovely service

Liked: The room was on the top floor and incredibly spacious. We didn't originally book for breakfast, but added it on when we checked in - it was a good buffet selection of hot and cold food. The location is also great - a 10min drive from the main high street in Lyndhurst, but situated off the main road in a quiet area.
Disliked: The bed and pillows were quite soft, so we didn't have the best nights sleep. The shower also ran cold and didn't seem to warm up. We did have a booking at the restaurant, but arrived too late as they stopped serving at 6.45pm.

Pleasant

Liked: Friendly staff
Disliked: Freezing cold water in the shower & unable to order food in the evening due to a large function taking place.