Barnham Broom Hotel Golf & Spa

Pleasant

Exceptional

Handy if you want to...

Liked: The staff were polite and helpful. Breakfast was served with an eye for detail in making the plate look attractive. The rooms were clean and bed very comfortable. Good coffee in restaurant.
Disliked: The hotel decor was a dreary dark brown color, the rooms could do with a renewal of some of the paintwork. The rooms are of a corporate style, small, compact and functional. To fill a bath with water took an age with a single small bore tap. We originally booked 2 days and added another day several weeks before our stay. The receptionist who issued us our door key cards set the 'time out' for the first day. The result was when we returned to the hotel on the second night the keys did not work; fortunately the door had been securely closed and pushed open. If anything had been taken this could have been an issue but was fine. I went to the reception desk and did as instructed to push the blue button on the telephone, the automatic reply when not picked up was that nobody was available on that extension. I tried 5 times with the same response, nobody came to the front desk and I returned to the room. Very poor. Breakfast was expensive at £25 and on the first day the sausages were hard, obviously having been cooked some time beforehand. Beer at the bar ludicrously expensive, £7.60 for a pint of IPA. Bread for toast was so thin it came out of the toaster as a crisp bread.

Exceptional

Very good

Liked: The mattress.
Disliked: Lack of fresh bottled water in the roon ln arrival.

A relaxing break away

Liked: Despite a number of events the room was quiet. The weather was glorious so the air conditioned room enabled for a lovely night sleep. We had guests for dinner on one of the evening which was most enjoyable. The staff were all courteous, professional and extremely helpful.
Disliked: Due to a number of events the car park was extremely busy, although parking was available nearer the events centre.

Very good

Good

Liked: Comfy beds!
Disliked: Spa is a little outdated

Not worth the price

Liked: -nice grounds-comfortable bed
Disliked: -unfriendly welcome-not that luxurious, carpets smelly and dusty-all food and drinks are very expensive. £20 for a continental breakfast or a burger-swimming pool and gym facilities not included, an extra £7.50 or so per person