Disappointing

Liked: The hotel grounds are beautiful and well maintained and the staff were all lovely and very helpful.
Disliked: The breakfast wasn't terrible but wasn't great either - definitely not what I would have expected.The biggest negative was the room(s). I had booked the cosy double so didn't expect it to be huge, but the room had a low ceiling, and was really dark and claustrophobic. One small window did look over the garden, but you couldn't enjoy the view because of the big white shutters that couldn't be opened as the bed sat in front of them. I asked to move rooms and moved over to one in the courtyard which was brighter and less claustrophobic. Unfortunately though, the television didn't work and without wanting to go into too much detail, the toilet wasn't clean. I complained and the member of staff apologised and I was moved into another bigger, upgraded room. On first glance this room was better, and the one I stayed overnight in. However, it was very dark with no view, the television didn't work in this room either, I had to pick dog hairs out of the bed sheets (they seemed to be clean sheets, but clearly the last person who slept in them had a dog and the hairs were stuck in there, so very off-putting), and there was mould in the corner of the room and round the windows. By this point I was too tired to complain again or find a new hotel, so I stayed the night. The disappointing breakfast the next morning was the final straw, and I packed my bags and didn't stay the second night.It seems strange to me that the rooms in a hotel with such beautiful surroundings, haven't been designed to appreciate the views. The rooms are nicely decorated, but are dark, which makes them feel dull and the cleanliness is not up to scratch. Sadly not the relaxing break I had been hoping for.

Very good

Relaxing time spent as a...

Liked: Beautiful ground, very clean, friendly staff and good food.
Disliked: What is not to like?

Staying here overnight was an...

Liked: Quiet, peaceful location. Polite and helpful staff on arrival. Lovely rooms with extra touches eg good quality bathroom cosmetics.
Disliked: We didn’t have a full complement of tea/coffee/biscuits. Lots of ladybirds in the room!!

Very relaxing stay in a...

Liked: So comfortable and friendly and in a beautiful location
Disliked: I really liked it couldn’t think of anything I’d change.

Superb

Comfortable hotel in lovely grounds

Liked: Comfortable hotel in lovely grounds. We are regular guests and the staff had very kindly accommodated our room preferences.
Disliked: Only that the food and drinks are too pricey (unless the meals are included as part of a deal).

Very good

Pleasant