Barcelona Universal Guest Reviews
Write a review
0.6 miles from Barcelona centre |
Write a review
Martin Sat, 11 May 2024
Good sleep and location but...
Liked: Friendly staff, we had nice rooms with view on city and sleep in bed was very comfortable. Breakfast did not have overwhelming variety of food but it was regularly changed so you were able to eat plenty of different styles of sweet food etc
Disliked: They failed to prepare paid surprise package on our arrival. Bar is closing soon in the evening and you cannot buy cocktails in restaurant. One night they made our bad as two separate beds even though we were supposed to have queen size bed. Also for this value of money I sould expect to have bottled water available every night. In bathroom you can see that rooms are not up-to-date anymore.
Mariela Fri, 10 May 2024
Goods and bads
Liked: Room was clean and staff was helpful and friendly.It is 15 minutes from the waterfront and about the same from the Ramblas. From the rooftop, it has an incredible all around view of Barcelona.
Disliked: Washroom was outdated and the room was quite small. The washroom door was in front of the bed and the light switch outside of the bathroom, so any night trips will make the other person in bed get a balst of light. Also, we were supposed to get a free room upgrade to Superior double and I don't think we got it considering the size of the room. If it was the superior, not sure how small a standard would be.
Edwin Thu, 9 May 2024
Will stay here again without...
Liked: There is nothing to complain about this hotel. The staff was very helpful, especially the 2 door men, names I did not get. One was a taller gentleman and the other was medium height and they both were there on Sunday. Staff at check in were great and gave us recommendations around the neighborhood for excellent food. The coffee machine was good and the rooftop bar was cozy and very comfortable.
Disliked: None.
G Thu, 9 May 2024
a tale of 2 halves.
Liked: the size of the room was really good and unexpected and the rooftop bar was nice.
Disliked: the sound proofing between our room and the room next door and above was so bad, we didn’t get any sleep for the 3 days that we were there. really disappointing given the price of the hotel. honestly probably the worst sound proofing quality I’ve ever experienced in a hotel, we were kept awake until 2-3am and woken up at 6-7 every day.
Michael Wed, 8 May 2024
Superb
Ainslea Wed, 8 May 2024
An ok hotel in a...
Liked: The location was good, close to the metro it was possible to walk to most things. It was clean and the bed comfortable.The breakfast buffet was very good.
Disliked: The staff were not very warm or engaging.
Anne Mon, 6 May 2024
Pleasant
Liked: Nice hotel in a central area
Disliked: Bathroom sink was crackedHairdryer did not workOn check on there was no information given about the hotel facilities
Gilib Mon, 6 May 2024
good place in barcelona
Liked: the room was comfortable and large, the location was fairly good, 15 minutes walk on average to places of interest.
Disliked: the pool was close and the gim was very small with not many instruments.my son barely found something to eat in breakfast
Frederic Mon, 6 May 2024
Of for a very short...
Liked: Clean and good size room
Disliked: Breakfast is average. No possibility to order fried eggs.
Thiago Sun, 5 May 2024
Pleasant
Liked: The location is very nice, it is very close to a subway station
Disliked: The first room had a smell of cigarettes, after complaining to the staff, some attempt to “clean” it happened but without success. In the end, after asking quite frequently, we have been offered a second room which was ok.