Bannatyne Hotel Durham

Staff on reception lovely.basichotel with...

Liked: Booked this to have a pool abs gym. Yet it was £15 per person to use.
Disliked: Hidden prices.

Very good

Liked: Convenient overnight stop over. Near car chargers.
Disliked: Staff being more knowledgeable about spa

Exceptional

Liked: Staff very friendly room was nice bed was very comfortable

Very good

Brilliant!

Liked: I enjoyed my stay here so much that I decided to extend it for another day and vook an extra night!The room was lovely and spacious. It was always kept clean and tidy, and the bed was large and very comfortable. The staff were helpful and polite. I made friends with Amanda who was often at reception during my stay. We've had some lovely chats and I really hope we can keep in touch, in the future.We absolutely loved the Health Club as well and the Cafe over there. The staff over there were fantastic too! When I said that a member of my family would be joining me for a late breakfast, the person who served me said that was no problem and said that she would have still made breakfast for her, even though they normally stop serving breakfast at 11.30. I love the way the lady just accommodated us, and there was no fuss or drama about it. That really did mean so much to us.I would definitely come back here again. I love the chilled out vibes and relaxed atmosphere here.
Disliked: Nothing at all. Everything was amazing.

Exceptional

Exceptional

Liked: Breakfast wasn’t included in the price also beauvaee I booked through booking.com spa facilities weren’t included in the price. Which has never being an issue before.

Very good

Very good