Bannatyne Hotel Durham

Exceptional

Exceptional

Passable

Liked: Proximity to bus stops enabling easy travel to city
Disliked: Shower fixed at height. Easy to flood shower room. Limited tea etc. No hot chocolate or biscuits. Information regarding food at sports centre inadequate. It was basic - similar to travel lodge.

Excellent

Liked: Really lovely staff.

Very good

Liked: The staff were lovely very helpful. Great value . You do after go across to the other building for breakfast
Disliked: No enough pillows in the room

Fine for practical purposes

Liked: The staff at reception were friendly and helpful and the room was a good size
Disliked: The bathroom felt tired and as a result didn’t feel entirely clean. One of the duvet covers was dirty and needed replacing

Comfortable but basic

Liked: Comfortable
Disliked: Bar area very basic

Superb

Superb