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Banff Caribou Lodge And Spa, 521 Banff Avenue, Banff, AB | Area: Banff
4.2 out of 5 (996 Ratings)
1.0 miles from Banff centre
Show Prices
Hotel Description
Dreamy beds and a dreamy location on the main strip make the Banff Caribou Lodge and Spa a restful choice for our guests. This three-floor hotel with a European chalet-style facade is home to 190 cozy rooms that include spa-like bathrooms free Wi-Fi mini-fridges and flat-panel LCD TVs. Rejuvenate at the full-service spa unwind in the 26-person hot tub and let it all out in the steam room. Kids can run wild at the on-site playground. How convenient there's a restaurant open for breakfast lunch and dinner. Parking is free as are the passes to Banff transit. Banff Caribou Lodge is just about a one-mile trek into quaint downtown Banff booming with a rich restaurant boutique museum and gallery scene. Guests looking for stunning views without the legwork can hop the Banff Gondola about two miles away. Those with the legs for serious downhill skiing are within a 15-minute ride to Mount Norquay. Calgary International Airport is about 90 miles.

Check-in time: 16:00   Check-out time: 11:00
Enter Your Dates
1 room
2 guests
Amenities View More
Fitness Center
Business Center
Non Smoking
Free Internet
Free Breakfast
Free Parking
Swimming Pool
Airport Shuttle
Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Golf Course
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Safety Deposit Box
` Skiing
` Turkish/Steam Bath
` Tour Desk
` Vending Machines
` Bar
` Car Rental Desk
` Concierge Service
` 24-Hour Front Desk
` Elevator
` Bicycle rental
` Massage
` Dry cleaning
` Spa and wellness centre
` Children's playground
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Hot tub
` Canoeing
` Hiking
` Cycling
` Heating
` Fax/photocopying
` Ticket service
` Luggage storage
` Ski storage
` Allergy-free room
` Ski pass vendor
` Wheelchair accessible
` Daily maid service
` Accessible parking
` Daily Housekeeping
` Parking garage
` Public transport tickets
` Toilet with grab rails
` Higher level toilet
` Lower bathroom sink
` Pool towels
` Hot tub/jacuzzi
` Spa Facilities
` Steam room
` Fitness
` Yoga classes
` Pool/beach towels
` Breakfast options
` Key card access
` Smoke alarms
` Fire extinguishers

Banff Caribou Lodge And Spa Guest Reviews

VERY GOOD (4.2 out of 5)

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Exceptional - 5 out of 5

Scott Thu, 11 July 2019



Excellent - 4.4 out of 5

Melissa Wed, 10 July 2019



Poor - 1.6 out of 5

Jennifer Tue, 9 July 2019


Liked: The room was dirty, I hD to wipe down the side tables and console , the beds were all lumpy looked like some had just thrown comforter over and not pulled the sheets up. When I booked I requested early check in , we arrived at hotel at 1pm and I asked if room was reAdy and the front desk agent says , no check in is at 4. I advised her we had requested early check in and without even looking she said well it?s a request and it?s not ready . Not helpful at all!!! It was my daughters bday and I had called after I made reservation to ask them if there was something special they could do and she r was great said absolutely , I?ll make note of it and we wii make it special for her . Upon arrival , we had nothing .. front desk said nothing in file and then gave me a package of carnation hot chocolate to make for her. At 429 bucks a night , I?m sure they could have splurged to send up a sundae at the minimum or something from their restaurant. This hotel does not go out of their way at all and is charging rates that do not even come close to the service and standards you expect at that level. Very disappointed stay.
Disliked: Everything


Exceptional - 5 out of 5

Rosamond Tue, 9 July 2019

We had a very pleasant...

Liked: The room was clean and well-decorated. We liked the "elk" motifs in the décor throughout the hotel. The staff were very friendly and helpful.
Disliked: My husband had hoped for a balcony but through the website we used,, that wasn't listed as an option. Next time we will call the hotel directly to try to arrange a balcony,


Good - 3.8 out of 5

Kelly Mon, 8 July 2019


Liked: Location was great! Pool was nice to use after a long day of hiking too.
Disliked: Hotel itself is a bit dated and couple be cleaner. We had a crack in our ceiling in our room and when it rained we had a huge leak into our room which caused the carpet in that area to be soaked. I can only imagine the mold growing here.


Exceptional - 5 out of 5

Roger Sun, 7 July 2019

Spectatcular on every level we...

Liked: We stayed at similarly priced hotel (very close to you) the previous night. The bed mattresses had springs poking into our backs on both the bed and sofa. A loud fan kept us up all night. We didn't get any sleep. Ceanliness and facilities were sub par I gave them a rating of 1 accordingly. As indicated in the survey your hotel exceeded our expectations on every level. We will be back


Pleasant - 3.1 out of 5

Iain Sun, 7 July 2019


Liked: Good location. Nice staff
Disliked: Small rooms, not designed for 4 people, but they took the booking for 4. Asked for extra towels, there were only 2, one of the extras was a very grey white, and it was frayed around the edges. Breakfast was an extra cost, despite a room rate of about £250 a night.


Wonderful - 4.6 out of 5

John Sun, 7 July 2019



Very Good - 4.2 out of 5

Randy Sun, 7 July 2019

Very good


Pleasant - 3.1 out of 5

Soumak Sat, 6 July 2019

Pleasant Stay, Could Have Been...

Liked: Well managed property. Good breakfast and food options onsite from Keg. Staff was friendly and helpful. Convenient downtown access - walk or, transit. Free underground parking.
Disliked: Very (VERY) small rooms. Standard room was very tight for two adults and a toddler. The TV in room was old and outdated technology. Hot pool water was over-chlorinated. No indoor pool. Wi-fi coverage wasn?t the best (especially not for streaming).

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Banff Caribou Lodge And Spa 521 Banff Avenue, Banff, AB