Banana Bay Resort & Marina Guest Reviews
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|0.5 miles from Marathon centre|
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Elisabeth Thu, 9 July 2020
We had a lovely time...
Liked: Room was great and pool was very nice. Private beach area was very nice.
Disliked: Nothing with Covid 19 but having to wear mask, no breakfast, no bar. Not the resorts' fault at all. Just timing.
Leann Sat, 4 July 2020
I didn't want to leave!
Liked: Everything about this property was wonderful. The sunsets were breathtaking, the grounds were well kept, everything inside was very clean. Staff was super friendly and helpful. We did not use the pool but it looked great from what we saw.
Disliked: My only true complaint is the people across the hall slammed their door til all hours of the night for the first three nights of our stay. They were super loud and had kids screaming and running around the hall. Not the fault of the hotel, though. Just bad guests. Also on our last day new guests were on their balcony smoking and there was no escaping the smoke on our balcony. Again, not the hotel's fault.
Dianna Thu, 2 July 2020
Liked: They staff was amazing. Felt very welcome. Beautiful clean community
Daniel Sat, 27 June 2020
Michael Sat, 27 June 2020
Liked: Due to COVID 19 grab bags were available at front desk
Katelynne Sat, 27 June 2020
Always a pleasure to stay...
Liked: I love being on the bayside looking out into the ocean!
Disliked: Our favorite front desk clerk is no longer working here ? Evelyn always made our stay extra enjoyable!
Gabriel Fri, 26 June 2020
Norma Thu, 25 June 2020
A very relaxing mini-vacation.
Liked: The room was updated, spacious and comfortable. We enjoyed the pool very much. There is a lovely area in the back on the water with picnic tables and hammocks where you can enjoy the sunset and stars at night.
Disliked: Housekeeping did not come to make up our room during our stay. I was not aware we needed to hang the "service please" sign on the door. Based on my stays in other resorts I expected housekeeping would just come in and make up the room. I noticed other guests would place used towels and garbage bags outside the room for pick up and changing. This could just be the hotel protocol due to the COVID-19 pandemic, but this was not mentioned to us during check-in.
Laurie Thu, 25 June 2020
Although it was convenient for...
Liked: Convenient for snorkeling and diving. Bed was comfy.
Disliked: Pool was too hot. Room very dirty. Walls were filthy. Tiles on floor loose. All the fixtures on the wall were covered in dust and cobwebs. Room was infested with bugs...they were all over the curtains...flying around the light and in our bed. I had to kill about 20 bugs per night to go to sleep.
Donna Wed, 24 June 2020