Lovely room, but wish the...

Liked: The room was beautiful, and the scented toiletries were lovely.
Disliked: I hadn't expected the lack of food options -- no room service, no lunch, and even limited options in the shop.Also, the sign said that only towels left on the floor will be replaced, but all mine were removed.Bea

I had a wonderful time...

Liked: Beautiful rooms with comfortable beds. The waterfront rooms had a gorgeous view of the harbor!
Disliked: There was not a thing I did not like!

Very good

Disliked: Gym needs to be refreshed; was not modern and appeared to be poorly maintained

Good had been better!

Liked: property location
Disliked: the mattress where to soft. also we had a fire drill and at first they said to get out mind you this was early morning and as we went down the stairs it was dirty .

Very poor

went to a concert got...

Liked: view on 16 floor
Disliked: wish we could have been up higher and the breakfast wasn’t included

Exceptional

Really great. Would recommend the...

Liked: Location is fantastic. There was an absolute TRUCKLOAD of people at the hotel that weekend - including when we were checking in - and the staff handled everything from valet to concierge to front desk with efficiency and politeness. If I'd been the concierge out front with all those cars and people, I'd have been overwhelmed but not he: polite and helpful. Room was clean, comfortable, quiet (somehow) and had a remarkable view. Bar staff was fantastic under pressure.
Disliked: I'm REALLY picking nits here but the valet could have been a little more "present" when we pulled up. With all the cars in the check-in area, it wasn't clear where we should pull up to or who was going to take our car. But it's totally understandable with all the cars they were handling.

Exceptional