Balmer Lawn Guest Reviews
Write a review
Write a review
Karin Wed, 27 March 2024
Disappointing
Liked: Staff was lovely and made up for the drab room which needed updating. Location also good and grounds were nice.
Disliked: The room! Dark and dated. Black mold in ceiling of the bathroom. No water to go with the glasses put there. No mini fridge. No slippers for the spa. It was very underwhelming and I was disappointed as it didn't feel luxurious on any level. The only positive was it's dark for sleeping but v thin walls.
Anna Tue, 19 March 2024
Perfect get away
Liked: Lovely clean hotel, great location and great decor! Overall amazing stay with great food!
Harry Sat, 9 March 2024
Glad I visited, won’t be...
Liked: Not much
Disliked: Most things. No water in room, shower and toilet not working, service was poor, food was late, spa facilities nearly non existent - didn’t look like they been cleaned for a few weeks. Coffee was burnt, no options for breakfast, no veggie options for mains or breakfast.
Dean Fri, 8 March 2024
Yes good, we would return.
Liked: Food and hotel was superb. Location is brilliant in the New Forest. Great bar area.
Disliked: Found a few crisps on bedroom floor down side of bed as we arrived!
Mark Sun, 25 February 2024
Very good
Downes Tue, 20 February 2024
Decent
Danny Tue, 20 February 2024
Slightly disappointed, not good value...
Liked: Great service.
Disliked: Room was ok , I've been 2 years ago and the standard as dropped unfortunately, The dinner was not as good as before and the same with the breakfast
Vivienne Sat, 17 February 2024
Very good
Liked: Loved the games room for kids and the zip line. Afternoon tea was lovely and food in Beresfords was great too
Graeme Sat, 17 February 2024
Nice location but based on...
Liked: Location was excellent. Very large and safe car park. Staff on reception were very professional and friendly. I only stayed one night and away early in morning therefore can not comment on facilities of breakfast as I did not use them
Disliked: Room was really small and cramped. It was a standard double room. The room was also very noisy all night from the adjacent corridor and bedrooms above.
Willis Fri, 2 February 2024
Fantastic
Liked: Atmosphere of the hotel, the staff, drink selection and rooms where amazing. Bed wasn't especially comfortable and didn't feel premium which didn't match the hotel which felt very premium. But loved our stay.
Disliked: At breakfast it was disappointing that no alternative milk option where available on the table. We asked for some oat milk, but only a small milk jug came out, not enough for a coffee X2 and bowls of cereal so felt a bit awkward asking several times. Staff thought we hadn't received it from when we asked.