Liked: I had an enjoyable stay at Bally's and the entire staff was very friendly.

Liked: Staff was very accommodating when I complained about the strong cleaning product odor in the room
Disliked: See above answer

Liked: I like the convenience....... I like the staff Bally's have always been good to me , they just never gave me a premium room for my birthday & I consider myself a regular. I've been there 4 years in a room & they always give me an average room
Disliked: I would prefer for it to be a little dark..... cause I sleep in the daytime

Liked: The hotel is right in the middle of the boardwalk & has many dining options.
Disliked: It is a little dated.

Liked: I wish that we could just be charged the full amount when booking. It caused a serious amount of confusion with us being charged a portion when booking and the rest at the hotel.
Disliked: They charge $32/day for "free" wifi, the gym & SELF-parking. Extra charge for housekeeping (they tell you at the end). 1 of the 4 rooms we booked had dirty towels & the tub backed up. Our business comes every year for convention-never staying here again..

Liked: It was close to the music venue we attended
Disliked: It is a dated hotel with lax security and vague signage, the whole place is a bit older

Liked: Clean and staff very good customer service
Disliked: Room not ocean view as requested at front desk No microwave

Liked: Not much, the experience was far below of what I expected.
Disliked: I had booked ocean view room, but hotel staff was insisting that the room is not available, which ruined the start of my vacation. There are a lot of hidden charges and even after that you can't use pool, fitness center or other amenities without fees.

Liked: Staff was friendly and very accommodating

Disliked: My wife called 4 days before explaining we have an emotional support dog and they OK�d it at first. After driving 100+ miles we get there and they told us that they cannot accept us and will refund us our money which still has yet to happen