Balgownie Estate Vineyard Resort & Spa

Very good

Liked: Room and bathroom spacious, clean and comfortable. Pleasant outlook. with place to sit directly outside the room. Good tea, coffee etc. Big screen TV
Disliked: NO SWIMMING POOL, the reason we booked. Although there were no images of the pool on the Booking.com or hotel website, I had ticked Swimming pool the Booking.com filter list so there was no reason for me not to expect a pool. The hotel could have added a note to the booking confirmation.

Disappointing

Liked: Buffet breakfast was delicious
Disliked: Room was not as nice as I expected. It felt cold and not romantic at all. Spa was booked out. Pool was closed. Venue felt like it had nothing aside from the restaurant/ wine tasting. I was disappointed and wouldn't stay here again.

Superb

Superb

Liked: Perfect for us
Disliked: We told reception we had been double booked at separate accomBought late and asked for a late check outNo empathy or understanding…Just corporate no

Bad

Exceptional

Liked: Fantastic stay

Superb

Exceptional

Would not go back

Liked: The room was clean and bed very comfortable. The restaurant food is very nice.
Disliked: Disappointed about no pool facility and not being told. We had nothing to do all day. Reception staff and the wine tasting person were not very friendly however the restaurant staff were lovely. Very different to previous stays.