Name: Balboa Bay Resort
Address: 1221 West Coast Highway, Newport Beach, CA
Telephone: (888) 323-5826
Rating: 4.25

Balboa Bay Resort Guest Reviews

Overall Average Score:

Excellent (4.3 out of 5)

Write a review

Very good

Liked: The location is great !The friendly and really professional staff made our short stay very enjoyable !I hope to come back if there’s a chance.

Very clean hotel and welcoming...

Liked: Quaint. Quiet areas are hidden throughout this well kept facility but mostly a family atmosphere. Close to walking paths and other family activities. Beautiful small pool area fills fast. Staff maintain good standards of professionalism. Loved my brief stay.
Disliked: Restaurant menu and coffee shop should consider non dairy alternatives. Elderly people need additional assistance with small details about navigating through hotel. I have suggestions for solo travelers.

Very good

Liked: CleanWell run Good food
Disliked: Needs a beach

Exceptional

I can think of no...

Liked: The food is fine, the staff very friendly and helpful. They always had a dinner special. The valets were prompt and courteous.
Disliked: I would have liked a better store on site. A little short on the things I always seem to forget.

Memorable. The food delicious, the...

Liked: Staff was exceptional and helpful. From bellmen Joshua, to front desk Millie, Lou, Jazmin, Praise, concierge Nicole, and housekeeping staff manager and our personal maid on the 2nd floor. We were room 259. We also thoroughly enjoyed the restaurant and musical guest GP "Gallo". He was amazing! Deana the server was very pleasant and funny. We also loved Tia. The fact that I remember all their names I think says something.
Disliked: The ONLY thing I would say about the room was that the shower water pressure was SO strong! At first it was relaxing after a long day, but after a minute it felt like a firehose. LOL. It made laugh so hard at how powerful it was. The only other thing was that darned fire alarm that went off ALL DAY LONG. I felt more upset for the employees who could not leave than for myself & my husband. I know it was difficult for everyone scheduled that day. They handled it with grace and excellence though. I was highly impressed by the staff.