Exceptional

Liked: The location is amazing. Great views and dining.

Very good

Exceptional

Won?t stay there again.

Liked: It was a nice resort.
Disliked: The sheets were made short. Charge for water. The guest check in was so so.

Superb

Very good

Exceptional

DO NOT GO

Liked: This place is a total rip off . You have no access to any facilities in front of the ocean . The ocean front pool and beach are a members only club and hotel guest don?t have access to it . The only pool open to hotel guest is surrounded by 4 concrete walls and no view of the ocean whatsoever. Save yourself time if you come from Los Angeles and book a hotel near your home . The price tag was insane too and does not deliver nowhere near the cost . This hotel is worth at the most $300 per night and for sure not the $700 they charge. Avoid avoid avoid .
Disliked: This place is a total rip off . You have no access to any facilities in front of the ocean . The ocean front pool and beach are a members only club and hotel guest don?t have access to it . The only pool open to hotel guest is surrounded by 4 concrete walls and no view of the ocean whatsoever. Save yourself time if you come from Los Angeles and book a hotel near your home . The price tag was insane too and does not deliver nowhere near the cost . This hotel is worth at the most $300 per night and for sure not the $700 they charge. Avoid avoid avoid .

Passable

Disliked: My mistake was that I booked a room with a city view which is not what I had in mind for my 25 year anniversary as I ended up with a view of HD supply deliveries and a busy loud street. Again I made a mistake and ended up paying over $400 for a basic standard room I could?ve paid $200 for anywhere else and probably would?ve had a better room most definitely a better view. I almost allowed it to destroy our 25 year wedding anniversary as I was devastated at first. When I contacted the front desk all I was offered was to pay another $500 on top to get a room with a view. Customer service and care about the situation was no where to be found and I Overpaid to stay in a room for my anniversary. At the end I realize it was my error why this happened however Balboa Bay Resort missed an opportunity and showed lack of care. I felt like a peasant in this hotel?