B Resort And Spa Located In Disney Springs Resort Area Guest Reviews
Write a review
|15.1 miles from Orlando centre|
Write a review
Nitish G, New York City Wed, 28 November 2012
Liked: Great service.
Aida Wed, 17 April 2019
Great option for anyone that...
Liked: Staff is super friendly. Shuttle to the parks was great
Disliked: The curtains! They are not blackout curtains and we were looking forward to sleeping in but that was not an option
Jerry Wed, 17 April 2019
Shabab Sat, 13 April 2019
Liked: The staff were amazing
Jennifer Fri, 12 April 2019
Disliked: Hidden fees. Resort fee and parking fee charged for every night.
Chris Fri, 12 April 2019
Maybe I was expecting more...
Disliked: Over priced and not very friendly
Gc Fri, 12 April 2019
Good location, friendly staff, poor...
Liked: Good location, but getting in and out a little awkward given the traffic on the Hotel Plaza Boulevard.
Disliked: When I arrived at 5:00 PM (to be sure it was after the 4:00 check-in time) - I was told my room was not available. I waited at the desk and was told it was finally available. I went to get my luggage and was called when I was half-way to the room to be told that the room wasn't ready, but I could get another room. Multiple maintenance issues - A chandelier in the room had sockets for twelve bulbs, but only five worked. The electrical outlets and lamp on one side to the bed didn't work. The HVAC unit noise was entirely too noisy - made it difficult to sleep - I had to turn the thermostat temperature up to prevent it from coming on during the evening. Finally, the water from the shower kept flooding out under the door onto the bathroom floor, but they didn't supply a bathmat. There was no soap dish - where do you put used soap??
Wa7eedi Thu, 11 April 2019
Liked: Excellent location, feel like fresh and new place
Disliked: Everything was perfect except the value of parking
Xue Thu, 11 April 2019
Renee Wed, 10 April 2019
Room smell awful :(( I...
Liked: good location, cafe friendly service but understaffed, always a wait
Disliked: Room smelled like mold/mildew, told staff on day 2- no one came, had to tell staff again on day 3 - manager? She comped us a night and recommended an ozone machine during day when we were gone, only took care of the issue temporarily, My son was sick in beginning of trip so we spent time in room in which my asthma started up, which I stated to manager on duty at desk.
Hayder Mon, 8 April 2019
The worst experience i ever...
Liked: Nothing at all.
Disliked: 1- AC system the worst i ever seen: - Generate a humidity in the room. - Too old which is too noisy in room 2- When we called for operator, many of the times they dont response with excuses that they are busy . 3- Elevator takes 7-10 minutes to reach the floor. 4- The Mattress too old and with Springs not foam like the good Hotels. 5- They brought 1 bottle of (Shampoo , Conditioner and body wash ) for two persons and when you called most of the times they dont response.