Name: Ayres Hotel & Spa Moreno Valley/Riverside
Address: 12631 Memorial Way, Moreno Valley, CA
Telephone: (888) 608-6346
Rating: 4.5

Ayres Hotel & Spa Moreno Valley/Riverside Guest Reviews

Overall Average Score:

Excellent (4.45 out of 5)

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Very good

Liked: The hotel is located in a mall, right behind Costco and many other stores and restaurants.
Disliked: N/A

Worth it after construction

Liked: The property location was perfect. Right by the freeway. There were plenty of places to shop and eat. The staff was friendly and accommodating.
Disliked: Both queen beds in our room seemed to have a dip right in the middle, making it uncomfortable to sleep at night. We just kept rolling onto each other. There was construction going on. We can hear the hammering during the day, making it difficult to nap after a long day of travel. One of the 2 elevators were being refurbished but was functioning. There must’ve been a wedding or gathering the evening before our stay because the next day, the elevator being refurbished had flooring with cardboard on top. It smelled like throw up. For hygienic purposes, this should have been cleaned up a little better. At least change the cardboard, because the smell was putrid.

Exceptional

Liked: Great friendly front desk service and fresh baked cookies for the guests. . Great breakfast with fresh egg omelets. Very big clean and comfortable rooms.

The front desk personal are...

Liked: Noting
Disliked: Everything

Superb

Liked: The breakfast at this property was amazing. I’ve never had a continental breakfast where they had someone actually cooking up made to order omelettes. They had a great wide range variety of foods, even for picky eaters such as my littles. The room was so big! Bigger than any room we’ve stayed at in the past. My kids really enjoyed it.
Disliked: The only thing I didn’t like was that there wasn’t a smart TV to watch Netflix or stream anything. Also the WiFi connection was terrible. Our devices could not connect to it.