Axel Hotel Madrid - Adults Only Guest Reviews
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Write a review
Jonathan Wed, 30 July 2025
Comfy stay in great area...
Liked: Comfy bed, nice room.
Disliked: The rooftop bar and pool were closed which was a shame. The bathroom design is very open, not ideal if you want to shower with privacy…
Anonymous Tue, 29 July 2025
Very good
Liked: they upgraded us and were very kind
Disliked: we were disappointed about the pool
Armstrong Sun, 27 July 2025
Exceptional
Juan Fri, 25 July 2025
Rooftop hotel with pool but...
Liked: The staff was excellent—friendly and responsive. The rooms were clean and well-maintained.
Disliked: There is a bright pink neon sign that cannot be manually turned off, which makes it difficult to sleep. Additionally, you can hear voices from the lobby as the sound echoes throughout. Most disappointing of all, the pool was not usable, which was my main reason for booking the hotel. They claimed they had mentioned this, but all of their promotional material prominently featured the pool.
Erik Thu, 24 July 2025
Passable
Duncan Tue, 22 July 2025
Exceptional
Delgado Sun, 20 July 2025
Superb
Liked: Great location. Amazing bed, all very clean.
Disliked: Ask for a drink at the bar could take a little too long as there was no feeling of urgency. Anyway. When I get your drink they are lovely. Swimming pool was close due to mantenance, but this can be an oportunity to go back and enjoy the new one!!
Anastasiia Sat, 19 July 2025
Superb
Liked: Good location, so kindly stuff
Sabri Fri, 18 July 2025
Exceptional
Liked: Great location.
Disliked: Pool was closed.
Kongsbak Tue, 15 July 2025
Kind staff, fine room -...
Liked: Good location, kind staff, well functioning room.
Disliked: Key selling point is its roof top pool and bar. It was closed due to maintenance during my stay. And I got no information in this regards during the booking.