Axel Hotel Madrid - Adults Only Guest Reviews
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Stephen Sun, 13 July 2025
Superb
Liked: Awesome location, nice size room,
Disliked: Everything was perfect except the pool was closed, and the rooftop pool is a major atttaction and reason I stayed here. Despite that, it was a good stay, lovely room!
Thornton Sat, 12 July 2025
An overall adequate stay however,...
Liked: Good location. The hotel breakfast provided had a wide variety of options and was enjoyable each day. The rooms were well air conditioned in the summer heat, and the beds very comfortable. The reception staff were very friendly and helpful.
Disliked: The pool was shut for an extended period of time, and had been a major reason I had chosen to stay at this hotel in Madrid summer. I was only notified of this ~3 weeks out from the trip which wasn't adequate time to consider changing hotels. The hotel gym is quite small and lacking equipment. The minibars do not get cold, even when emptied, and the hotel does not have an ice machine. Trying to get ice was very difficult either waiting for the hotel bar to open, or asking kitchen staff in the morning. Some minor things could be improved in the room, such as more than 2 towel hooks.
Ashley Sat, 12 July 2025
Good
Ken Fri, 11 July 2025
Don’t feel the value was...
Liked: Was upgraded room very nice.
Disliked: The cost is excessive
Tony Fri, 11 July 2025
Very good
Liked: Room was very clean the concept of hotel
Disliked: Bar prices to high
Oliver Fri, 11 July 2025
Superb
Anonymous Wed, 9 July 2025
Not good
Liked: Nothing
Disliked: Nothing working
Raul Wed, 9 July 2025
Pleasant
Erik Mon, 7 July 2025
Best hotel in Madrid
Liked: The room was massive with a great view and décor.
Anonymous Sun, 6 July 2025
Exceptional
Liked: Stuff
Disliked: Nothing