AXA Hotel Guest Reviews
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Wendy Sun, 20 July 2025
Exceptional
Liked: Everything was amazing except for the room temperature. Location staff facilities breakfast excellent.
Disliked: The room was so much too hot. Could not cool it down. Such a shame but we still think ACA is a fantastic hotel and would stay there again.
Blanda Sun, 20 July 2025
Great location, staff very nice,...
Liked: Great location, clean, large rooms, staff very friendly and accommodating
Disliked: No air con but there was a fan so it was fine
Nancy Tue, 15 July 2025
Stylish, convenient hotel with great...
Liked: Pretty design of poet functionalism. Enjoy the beautiful furnitures. Good bed and spacious room. A cute lift that accommodates 4. Useful with luggages. Card access to hotel after a certain hours. Good safety. Swimming pool available for guest at a small cost. Guest should try the pool which I missed. There is also a gymn in property. Breakfast menu changes daily and we love the warm eggs! So delicious! Staff is very professional at breakfast ensuring food is well replenished for guests. There is dessert too. How wonderful! Convenient bus and tram stops to move around. Palladium mall is a stop away.
Erken Mon, 14 July 2025
Beautiful Experience
Liked: Location is so good. Room was smelling so good and clean. View was so nice beacuse of my room at the street side of the hotel. If I come back to Prague, AXA will be my choice again.
Disliked: The only thing that I didn't like is Locked balcony door :D. I didn't ask to open it anyway.
Rita Sat, 12 July 2025
Ok- for a group maybe...
Liked: The beds were ok and the room had space. Also the bathroom was ok and it was clean.The staff was very friendly and the hotel is very secured which is important in this area because next to it a lot of students were partying. I would say it it noisy because of the street but we were so exhausted we did not care. Also a lot of shops and restaurants/pubs nearby
Disliked: The breakfast is very small… we missed sweet staff and yummy butter and mermelade or juices. It has savory meals as sausages, eggs, omellete but also complete meals such as quinoa with vegetables or hummus with vegetables which we do not typically eat. Also the only sweet stuff is bread and some dry cakes but are not very good. The breakfast will have some changes which was appreciated
Jitka Fri, 11 July 2025
Superb
Alexander Thu, 3 July 2025
Very good
Paulina Mon, 30 June 2025
It was a good stay.
Liked: It was clean and stylish.
Disliked: Lack of AC
Miquel Mon, 30 June 2025
Rats
Liked: The location
Disliked: We were extremely disappointed to find mouse droppings in our room (room 405) on the last morning of our stay. The night before, we had already heard strange noises which we initially thought were from the fan, but turned out to be rodent activity.We reported the issue to the receptionist, but there was no manager available. We also sent a formal email to the hotel with photo evidence, but received no reply at all, which made the experience even more frustrating.This is completely unacceptable for any hotel and shows a serious lack of hygiene and customer service.
David Mon, 23 June 2025
Exceptional