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AWA Hotel

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AWA Hotel, 2 Kawaha Point Road Fairy Springs, Rotorua
(Map)
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (1236 Ratings)
2.2 miles from Rotorua centre
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Hotel Description
Located within 3.8 miles of Rotorua International Stadium and 5.6 miles of Paradise Valley Springs AWA Hotel has rooms in Rotorua. This 4-star hotel offers room service and a 24-hour front desk. Guests can enjoy American and Chinese dishes at the restaurant or have a drink at the bar. The hotel provides certain rooms with mountain views and each room has an electric tea pot. Buried Village is 12 miles from AWA Hotel while Hell's Gate Geothermal Reserve is 13 miles away. The nearest airport is Rotorua Regional Airport 8.1 miles from the accommodation.
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7
1 room
7
2 guests
Amenities View More
j
Free Parking
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Coffee shop
` Heating
` Private check-in/check-out
` On-site parking
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Fruits
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Food delivery
` Electronic room key
` Audible alarm
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Soundproof rooms available
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Professional cleaning services
` Takeout dining services available

AWA Hotel Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

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0.5

Poor - 0.5 out of 5

Teawe Fri, 25 April 2025

Not recommend

Liked: The place itself once cleaned was tidy, concise and easy to find.
Disliked: The service was horrible. I was unable to check in at 3 and was requested to come back in half hour because the rooms were nor cleaned yet (not professional at all). Upon coming back around 4 it was still not clean so I requested a refund as we had traveled far. When given a key to a room the room itself had not been house cleaned yet - advised to wait however we had plans of dinner (the hotel manager then offered air bnb accomodation which was not up to standard so declined). It was horrible from start to finish. I do have empathy for these kind of situations however this is not a hotel I would recommend at all.

5

Exceptional - 5.0 out of 5

Tang Fri, 25 April 2025

Highly recommended.will come back in...

Liked: Very clean. Location is perfect. Located right across the road of Skyline.

4

Very Good - 4.0 out of 5

David Fri, 25 April 2025

Very good

1

Poor - 1.0 out of 5

Paul Fri, 25 April 2025

Stay below expectations

Liked: The room was ready straight away and close to shops and main road.
Disliked: Unsecured and very limited parking, furniture missing from rooms, beds were not comfortable, cheap tea/coffee facilities (tea was tasteless and spoons seemed like they were made of tin foil), impractical dining area, TV operation was awkward to operate, towels seemed cheap (not quality towels like most other towels), staff didn't speak English, building is completely locked during the night with no way out or into the building (not helpful if you've left something in the car), inside looks dated from decor and damaged/marked walls, hotel and room service seemed sporadic and unreliable, no extra blankets, and no information in the room about inhouse or local food, bars, attractions, etc.

5

Exceptional - 5.0 out of 5

Guech Thu, 24 April 2025

Exceptional

3

Pleasant - 3.0 out of 5

Jo Thu, 24 April 2025

Pleasant

Liked: Location
Disliked: Small room and not serviced

4

Very Good - 4.0 out of 5

Ulugia Thu, 24 April 2025

Very good

Liked: Hotel is within close vicinity to all the tourist attractions. Loved it!
Disliked: Unable to adjust room temp without having to ask staff

5

Exceptional - 5.0 out of 5

Caroline Thu, 24 April 2025

Exceptional

Liked: We loved it Clean, welcoming, hospitable, and homely Exceptional stay. We would definitely stay again and highly recommend The beds and linen were very high quality we enjoyed and slept well
Disliked: Buffet and menu food could have been presented a little more professional. Including tea, coffee, etc

3.5

Good - 3.5 out of 5

Ma Thu, 24 April 2025

Good

5

Exceptional - 5.0 out of 5

Roshan Thu, 24 April 2025

Exceptional

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AWA Hotel 2 Kawaha Point Road Fairy Springs, Rotorua