Avid Hotels Melbourne Viera By IHG

Very good

Liked: Amazing location, very friendly, accommodating staff. Breakfast options were perfect. Room was clean.
Disliked: We arrived hours after check in and were told (along with other families sitting in the lobby) that the rooms were still being cleaned. One woman was finally given her key and went to her room to find a homeless man sleeping in there. We were attending a softball tournament so we were hot, sweaty, and ready to shower and had to sit in the lobby and wait while they cleaned a room for us.

Disappointing

Liked: Clean
Disliked: The beds were so uncomfortable and our air conditioner stopped working in the middle of the night

As above

Liked: Quiet
Disliked: WIFI was awful. I want Widi from the comfort of my room I shouldn’t have to go to the main lobby

Superb

Friendly staff and clean

Liked: Convenience and price
Disliked: N/a

Exceptional

Exceptional

I do not recommend this...

Liked: The overall price was good per night.
Disliked: I was charged twice for this room and the people at the hotel have done nothing to rectify this situation.

Exceptional