Avenue Plaza Resort

Very good

Liked: The array of different seating areas around the hotel made for a very relaxing stay. nice not to have to sit in the hotel room all day. I especially liked the balcony on floor 1. it was lovely to be welcomed each time entering and leaving the hotel. The room size was adequate, particularly enjoyed having a kitchenette to make use of. lots of little things here to make the guests stay more enjoyable, toiletries and lotions, laundry detergent, good coffee, water jug. great attention to detail.
Disliked: one particular staff member that checked me in could lessen her attitude. It was clear that I'm a tourist to the area and have no idea of localities, a bit more patience and understanding to guests in that situation would be recommended- speak slower and clearly, give exact directions and most importantly ensure the customer has understood those directions before brushing them off to the next person. Also the walls are paper thin in rooms that adjoin others, leaving for a sleepless night when the neighbours decided to party until 2am

Exceptional

I’ve never experienced such hospitality....

Liked: Perfect location to take the trolly into the French Quarter. The staff is phenomenal and so fun! We were lucky enough to enjoy a crawfish boil hosted by the hotel and beautiful sunsets on the rooftop deck. Jerome was amazing and arranged for our ride back to the airport. I’ve never experienced such hospitality! We will definitely stay again!

Superb

Great for my first stay...

Liked: The staff ,the amenities , the location etc
Disliked: N/a

Very good

Liked: Large room with full kitchen. Very accommodating staff.

Exceptional

Superb

Great location but needs work

Liked: Staff were so friendly and helpful!
Disliked: The cleanliness and construction outfront.