Avenue of the Arts Costa Mesa a Tribute Portfolio Hotel

Solo disabled staycations

Liked: When it comes to food having a variety of options is essential as i do suffer major allergies and have dietary restrictions. The food was delicious when I dined however countless times I tried to order something they shared they didn't have it. After multiple times of being told no you can get a bit disappointed , but i still found something. One complaint while ordering a drink from the pool area i expressed im allergic to orange and cannot drink orange juice. I stated multiple times and opted for a pineapple margarits. When my drink came they said they didn't have pineapple so made it with orange juice. After the fact I explained multiple times I cannot drink orange. I even said I would take a cucumber spicy marg, but not even that suggestion came. To be served a drink completely opposite after stating allergies could have turned fatal as my epi pen was in my room. Please if someone tells you they are allergic multiple times and they give you alternatives please take those into consideration before making a huge mistake. I was not charged for the drink but the fear of them getting it wrong a second time worried me so I declined the chance to make it right . travel with chairs. I use a cane and chair but when I do not have someone else the tub can be risky. Luckily the tub was low and there was a rail inside. The pillows are aweful and the towels rough. Despite minor disappointments I loved my stay. My breakfast was delicious and cocktails from the bar when we visited in the evening were stellar.Customer service across the board was phenomenal. I can not thank the staff enough for their kindness and hospitable vibes during my two night stay.