AutoCamp Catskills Guest Reviews
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3.3 miles from Saugerties centre |
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Timi Mon, 18 March 2024
Pleasant
Liked: The facilities were very nice and the staff members were friendly.
Disliked: There was a wifi outage that was not resolved over my stay.
Taleesita Mon, 18 March 2024
Good base for hiking in...
Liked: The location was good - near hikes and both Saugerties & Woodstock. The lobby area was nice and I appreciate the tea and coffee in the morning. Generally, the airstream was clean (with a few hiccups).They provided us with a smores kit when we arrived because we were celebrating my partner's birthday, which was sweet.
Disliked: The wifi was pretty crummy. It didn't work initially and their response about it was "eh sometimes it doesn't work"... they didn't send anyone to fix it until we pushed it, at which point they sent someone over to reset the router. That did fix it, but it was weird that we had to press them to fix it if it was as easy as resetting the router.Some of our towels had other people's hair on them, which was ick. I found three on one of them... The staff at reception was so-so. I almost felt like I was an inconvenience when I was checking in because the guy was so... uninterested. The fridge was not great - it froze things that weren't in the freezer nook. Since it's a small fridge, it was hard to keep things away from the area around it.Finally, I think some of the kitchen utensils were MIA. There was a sign in the room about a cast iron skillet but we didn't actually have one in the airstream.
Rohit Wed, 13 March 2024
Very good
Courtney Mon, 11 March 2024
Pleasant
Nicole Thu, 22 February 2024
Very good
Dana Sat, 10 February 2024
Perfect Trip
Liked: This was one of my favorite vacations ever. I got to bring one of my dogs as an extra treat. The staff was beyond wonderful. Everyone was super friendly and helpful. The location was lovely, the airstream was comfy and spotless. I will definitely be back.
Dulce Tue, 23 January 2024
Superb
David Sun, 21 January 2024
It was very elegant, beautiful,...
Liked: Modern style camping.
Disliked: Water wasn’t on until I contacted them. Couldn’t watch any tv. It was very very difficult to connect my phone or laptop to the tv. In the long run of things, we couldn’t connect to the TV.
Aicha Tue, 16 January 2024
Fantastic Getaway
Liked: Everything was amazing. The facility was so beautiful. Our suite was luxurious and cozy. The place is very well located- there are several restaurants 10 minutes away.
Disliked: It would be great for the check out time to be at 11 or 12 pm.
Brigit Mon, 15 January 2024
Really wanted to love this...
Liked: This is beautiful and a wonderful concept: a little modern campground with a main common room offering drinks, food and some fun programming (eg live music, yoga).
Disliked: However there were several points during our stay where we felt it wasn’t worth the value paid. First off when we arrived in our cabin it was ridden with dirty footprints - like people had been doing construction. We realized there must be some mistake and returned to let reception know. We got a few apologies, they said there’d been a mixup and deep cleaning was currently being done in some cabins, and then were offered the cabin next door, where we arrived and it was a freezing 44 degrees. They must not have been planning for anyone to check in to this cabin - but surely this is something that should be anticipated especially during winter? We couldn’t figure out the heating and maintenance had to come and help. They told reception that “someone had cranked the temp to 80 and that makes the system turn off automatically” as I stood nearby and then I explained that that was us who cranked it since the cabin was at 44 degrees when we got in there… the whole thing was oddly handled and awkward. We sat in the common room while the cabin heated up. Nothing major, but we would have expected some kind of small business gesture for the inconvenience on cabin no 2. I overheard 1 or 2 other guests checking in who also came back to reception with some sort of issue. But we loved the outdoor fire pit, the s’mores and the location of this place is perfect to explore the Catskills! and specifically Woodstock, the town with the most going on in these parts. The cabin itself has most everything you need including silverware, a Bodum tea kettle, tea bags, speakers, which was a nice touch! The main lodge has free coffee and tea which is also convenient. Overall, I think our stay could have been a 8 or 9 / 10 if not for the mishaps with our 2 cabins and disappointing service.