Austin Marriott Downtown Guest Reviews
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John, Gra, visiting Moody Center Austin Sat, 23 November 2024
Central downtown location with reasonable pricing and excellent rooms. Staff were extremely accommodating in meeting our needs.
Liked: Room and amenities. Accommodating and friendly staff.
Disliked: Access to hotel drive entrance not obvious.
Irene Fri, 13 June 2025
Bad
Disliked: The hotel is charging more than agreed to my card and is not replying to my messages for any kind of clarification.
Denis Fri, 13 June 2025
Exceptional
Alistair Sun, 8 June 2025
Very good
Sylvia Sat, 7 June 2025
Good
Christian Sun, 1 June 2025
The awesome Marriott in downtown...
Liked: > Awesome location in Downtown Austin> Contemporary room with all amenities that you expect - Yoga Mat was a bonus> The staff at the Restaurant Corinne was very attentive & friendly> Zanzibar Rooftop bar & pool with incredible views over Austin> Got a Pepsi for free from the bar staff > Convenience store located in the hotel
Disliked: > Incidental/Deposit fee surprise at check in, which was never advertised anywhere when booked> Front staff charged me the wrong amount at check in, always ask what will be charged before you give your card> Wifi is not free, unless you sign up to a Marriott Bonvoy account, which is also free > should have been advertised before check in> There is no buffet style for breakfast although I enjoyed the breakfast menu choices.
Ali Fri, 30 May 2025
Exceptional
Elizabeth Thu, 29 May 2025
Exceptional
Liked: Great hospitality, super clean and great location
Disliked: Valet only
Misbah Mon, 26 May 2025
Very poor
Liked: The location was good. Exactly where we wanted to be. Staff at the front and at vallet was very friendly n kept offering water.
Disliked: Things were made unnecessarily difficult with the use of too much technology. We purchased access to the M LOUNGE but had trouble accessing it because our key cards were not programmed properly. Getting WiFi to work was another issue. We had to be on a line with tech support to get working. These little things are very simple and easy to get through in less pricey hotels
Sebastian Mon, 19 May 2025
They could have done better...
Liked: Close to airport, nice rooftop patio, make sure to make reservations, pool is nice rooms are cleaned
Disliked: Staff if completely unaligned and security of allowing keys to enter multiple rooms concerning
Jacqueline Mon, 12 May 2025
Exceptional