The Aurora Inn Hotel and Event Center

Very good

Great hotel

Liked: Very nice stuff, clean and beautiful building, cool salted swimming poo

Double charged with no refund-...

Liked: Nothing
Disliked: If you want to get charged twice for a 1 night stay and not receive a refund then you have found the place! Hotel has known about the double charge since last Sunday. Numerous messages have been sent to the property with no resolution. I even left a message at the owners personal phone number provided by staff. My call still hasn’t been returned. I was charged $400 (should’ve been $200) for a 1 night stay at an old dump. Save yourself some trouble and book elsewhere. It smelled like mold throughout the building and the bed was hard as a brick. It smelled so moldy and musty in the building I couldn’t even bring myself to eat in their restaurant. PLEASE REFUND ME!!!!!!!!!!

Superb

A deeply disappointing stay —...

Liked: The location was convenient and the check-in process was smooth.However, the condition of the rooms we were assigned, especially Room #58 and #82, was completely unacceptable — musty air, loud AC, poor soundproofing, and a major safety concern with the hallway door being unlocked and open to the public street.We checked out early due to these issues and received no follow-up from management. Very disappointing experience overall.

Bad

Liked: Very disappointing experience.I booked 5 rooms for 3 nights and fully prepaid, but 2 of the rooms (#58 and #82) were unacceptable: musty smell, noisy AC, poor soundproofing, and the hallway was directly accessible from the street with no locked exterior door — a serious safety risk.The rooms were not Deluxe as advertised, and I informed the front desk the next morning (July 6 at 7:30 AM) that we were checking out early from those 2 rooms due to the conditions.They acknowledged it, but no manager ever contacted me, and I’ve received no response at all, even after multiple emails.I am requesting a full refund for 2 rooms × 3 nights, as we only stayed one night and the experience was far below acceptable standards. Extremely unprofessional handling by the hotel.

Superb

It’s a good place for...

Liked: Location
Disliked: No elevator and only one face cloth and no soap in vanity.

Bad