Exceptional

Exceptional

great stay.

Liked: everything! location, restaurant, room, staff, size,etc.
Disliked: na

Beautiful hotel, rude staff.

Liked: Beautiful location. Two pools. Starbucks.
Disliked: When we got there they said they couldn?t find our reservation. Then they said that it was cancelled despite the booking.com app showing that it was still confirmed and active as well as emails also confirming. I was then charged a much higher rate. I asked about a veteran discount, they said they would not give one on property, huh had to book ahead of time. I pointed out that I did. They still wouldn?t give the discount. I spoke with a manager the next day, she could only take 24 dollars per day off, which was nowhere near the difference in cost, and she couldn?t give tue 24 dollars for the first night even though she wasn?t there for us to speak to at the time. The hostess for brunch in the restaurant was very rude. The food at the wedding reception that we attended was not fully cooked and allof it was bland.

Great visit

great will be back again

Liked: it was very clean and customer service was great
Disliked: everything was great

Superb

Very good

Exceptional

Liked: I like the front desk staff. Even though my reservation through booking.com didn't show up I still got a room with a great view of the river. They didn't honor the booking price but its fine. The bathroom was less than desirable. Very tiny.