Name: Auberge du Plateau
Address: 185 Street Sherbrooke Est, Montreal, QC
Telephone: (888) 406-7656
Rating: 4

Superb

Quality stay.

Liked: Breakfast and hosts were great. Rooms were clean. Location was ideal.
Disliked: I wish the beds had curtains so I didn’t feel bad reading before bed.

Decent stay but could be...

Liked: On the positive side, the breakfast was nice, and the staff, especially the ladies working in the mornings were very friendly and welcoming. My room was comfortable, the bed provided a good night’s sleep, and the common areas were clean and well-maintained, which I appreciated.
Disliked: There were some challenges during my stay. There was confusion with my bed assignment: I was initially given bed 7 (lower), but later another guest arrived after 3-4 hrs who believed he had been assigned the same bed. Although his key indicated bed 5, the owner at reception ultimately asked me to move to bed 5, apologized for the confusion, and resolved the issue, though it felt a bit disorganized.During checkout, I was asked to return my bedsheet and towel, but the instructions were unclear at the check-in or during check-out about what exactly needed to be brought back. The young man at reception laughed and had me make a couple of trips to retrieve items, which was inconvenient, especially since the building doesn’t have an elevator. I found the laughter unprofessional given the situation.It’s also helpful to know that this hostel isn’t strictly a youth hostel, as most guests in my room and in the breakfast area appeared to be between 45 and 60 years old, which is not a problem.

Superb

Exceptional

Enjoyable

Liked: Staff very friendly and useful and... spoke french and english
Disliked: Breakfast hours should start earlier than 8

Great location and staff! Breakfast...

friendly and can be better.

Liked: The receptionists are good and nice specially heloise. people and the breakfast is good.
Disliked: It's a bit expensive and i book in a mix room but they put me in a room with only males and all of them are snoring like a symphony and they just need an orchestra.

Very good

I'm sure I could improve...

Liked: I found breakfast much better than expected. Hot too. I often skip free breakfasts. Glad I did not this time. Atmosphere very nice. Helped by balconies and charming staff.
Disliked: To be fair, if my stay proved less than optimal, my train arrived late into a city suffering an extreme heatwave. So I arrived after the reasonable 11pm shutdown of reception.