The only annoying thing was checking in and finding that there was a resort fee which was not disclosed when I made my reservation. The staff was polite and helpful at every occasion.

Liked: Staff was excellent, Room was quite good
Disliked: Hidden Resort Fee

Good

Disliked: Smoking allowed... Didn't like that.

Passable

Liked: The housekeeping staff
Disliked: too much smoke-location did not seem secure

Good

Liked: Great help with our bags to our room. Parking was great. Rooms nice an clean.
Disliked: Elevator poor. Entertainment such as shows were none at the hotel.

Exceptional

Liked: Beds are amazing , rooms have nice views over Reno !

Exceptional

Liked: we stayed for one night and they offered an upgrade to the concierge floor for $30, it was totally worth it!! had our own private lounge and catered breakfast the next morning in the lounge. incredible views.
Disliked: No complaints

Exceptional

Good

Liked: Rooms were clean and beds were comfortable
Disliked: Issues with having trouble catching the elevators throughout the stay. Restaurant staff overall was excellent, but had one occasion of a crazy waitress. Maybe just a bad day.

Superb

Very good hotel for one...

Liked: Big and very clean/comfortable room, good WiFi, restaurants in place. Very convenient for one night stay. I am not gambler but I enjoy the room and facilities the same.
Disliked: They had a serious problem with the elevators (late to come. buttons not working, open doors every floor and more...) Hopefully it will be resolved soon. Coffee shop open later for early wake up people that need to leave early....