The only annoying thing was checking in and finding that there was a resort fee which was not disclosed when I made my reservation. The staff was polite and helpful at every occasion.

Liked: Staff was excellent, Room was quite good
Disliked: Hidden Resort Fee

Great

Liked: Bed was very comfortable bed.
Disliked: Smoke smell in cascino

Pleasant

Expensive and in no way...

Liked: The non renovated rooms are just not acceptable for the price. The renovated are fine but not a close $400 value. We had 4 cleanliness issues in a two night stay. Totally unacceptable. And no one seemed too concerned. They gave us our resort fee back $60 on over $1000 stay! The spa is excellent but I would just visit for that and not stay in the hotel.
Disliked: Cleanliness. Someone else?s underwear left in bathroom, blood stains on the curtains, a jack in the box with leftovers behind the drapes. Who knows what other dirt we couldn?t see. Less than average service from the staff.

The stay was very pleasant,...

Liked: The room was awesome, very comfy
Disliked: The skywalk smells funny

Exceptional

Exceptional

Fabulous

Exceptional

Liked: Excellent stay! Lovely welcome from staff :)

Great rooms and little extras...

Liked: Awesome customer service was on the 25 th floor and enjoyed the concierge lounge. I believe that might have been a upgrade. I just booked another 2 nights for this week.