Atlantic Inn Guest Reviews
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Crystal, Williamsburg, visiting 5th Street Beach Stage
I would not give this hotel 1 star. We had two rooms, we checked in and one of our rooms smelled of cigarette smoke. I went back to the front desk and asked if we could get another room - the manager was very rude and said no, they were completely booked. We then left for the evening. We got back around 11:00 pm from a concert and we could not find a parking space at the hotel (2 rooms means we should have had 2 spaces to park and we had 1 car and no spaces). Office was locked up so I called the number repeatedly and no one answered so we had to park down the street and pay $30 to park overnight. On top of the no parking, when we went back in our rooms to take showers for the night we found hair on one of our towels; the floor was super sandy; TV did not work at all; the refrigerator was not working; tub handle fell off as we turned it on - after getting the handle back on we could not get any hot water. Went to our daughter's room to shower and they had no hot water. Their TV was not working either. None of us could get the WiFi to work. The beds were extremely hard, the stairwell smelled like urine and the pool water was green. I have stayed at many Wyndham locations and never ever have I experienced such disgust. I would not recommend a dog to stay in this hotel much less a human. Definitely was not worth what we paid to stay. So disappointed!
Liked: There was not one thing good about our hotel stay.
Disliked: Many, many low points.
Rowe Sat, 2 August 2025
Bad
Liked: Absolutely nothing
Disliked: The customer service is rude and disrespectful!! Is NOT helpful and hangs up in your face.
Anonymous Sat, 2 August 2025
Good stay all in all...
Liked: The staff was friendly n beds were comfortable … Great location and loved the pool which was clean managed well…
Disliked: Bed toppers were rough shape …had to ask for clean towels back that I put out… floors were not swept n cleaned very well but did like that they were not carpet hard flooring…air wasn’t very cool even on 67 .. don’t think it was working greatest
Harrison Sat, 2 August 2025
Good
Anonymous Fri, 1 August 2025
Good
Chris Wed, 30 July 2025
Exceptional
Chris Wed, 30 July 2025
Exceptional
Chris Wed, 30 July 2025
Superb
Lee Tue, 29 July 2025
Very good
Lee Tue, 29 July 2025
Very good
Girum Mon, 28 July 2025
Nothing excep bad experience
Liked: Location
Disliked: Customer service and room service Not to be cleaned in all my three day stay No towels cleaned and replaced