At The Helm Hotel

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Liked: We were the only ones in the Hotel. No services on arrival. No bar and no dinner service until last night. The breakfast cooks and food were great. The WEB site should have informed us were were off season with limited amenities. For the Price, we would likely have gone elsewhere.
Disliked: We were the only ones in the Hotel. No services on arrival. No bar and no dinner service until last night. The breakfast cooks and food were great. The WEB site should have informed us were were off season with limited amenities. For the Price, we would likely have gone elsewhere.

Very good

Liked: The whole trip was for our 25thWedding anniversary and we were not disappointed. Only one thing was the fact we went on a Wednesday and everything is closed in town. The hotel has a pub and food which would have been nice since we had a very difficult time finding somewhere to eat Over all the trip was really nice.
Disliked: The hotel is beautiful. For the money spent, it would have been nice to have all the amenities.lack of open restaurants.

Excellent small town hospitality for...

Liked: The service was super friendly and we felt like family or special guests with breakfast delivered to our room, a table held for us after hours for dinner and so much more. The Blazer room was upscale with lots of space nice furnishing a great view and convient location.My husband was in a walking boot and he could get everywhere easily. Spa and Sauna were available. The place was quiet even being on ground level next to the Saturday market. Excellent quality windows to keep privacy, openness and peace.
Disliked: The hotel and pub is housed in a repurposed or old building so there are some quirks like exposed pipes, a tiny dining room, some uneven floor and some worn out decor but the hospitality and fantastic food make that all irrelevant.1 chef (who was magnificent) and 1 server did delay dinner service when the dining room was full @20 people but it was worth the wait!

Exceptional

Superb

Great staff

Liked: Staff, area, rooms were very comfortable and clean.

Exceptional

It is not worth the...

Liked: french toast, bacon and orange juice. one complimentary drink per guest upon arrival
Disliked: The lights are very very dim in the hallway. The staff for the front desk is the same as one serving the in house restaurant. There is no staff available after the restaurant is closed down at 9 pm. This explained why no one answered the calls prior to our arrival. We paid $345 with reservation of 5 weeks in advance. Do not ask for milk. They offer nothing else.

Too expensive for what it...

Liked: Beautiful hotel in a very interesting location. The room was very large.
Disliked: The wifi worked very poorly and the breakfast was also not very plentiful.