Crowne Plaza New Orleans French Qtr - Astor Guest Reviews
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Greg Mon, 5 May 2025
Superb
Greg Mon, 5 May 2025
Superb
Ahmed Sun, 4 May 2025
Very good
Jasmine Sun, 4 May 2025
Good
Robert Sun, 4 May 2025
Superb
Liked: Location was was great close to all the touristy stuff. Staff was great they took care of the issues
Shakeya Sat, 3 May 2025
Bad
Vandenberg Fri, 2 May 2025
Very nice property, staff sucked....
Liked: Location location location
Disliked: Customer service, staff in no hurry to resolve maintenance issues, check in process was unacceptable and confusing, check in person charged me on credit card $60/ day, told me it was for incidentals and would be refunded on check out if no issues, apparently it was for resort fees not previously disclosed Had an issue with toilet, stopped at front desk 8 am to report, when we returned at 1:00 pm nothing had been done, ordered batteries for tv remote never receivedWhen checking out we were charged 4 days parking even though we had no vehicle with usUpon checking out, we found out check in person had not told us about certain “freebies” available to guests such as free drink coupon at their bar, complimentary tours etc
Sierra Fri, 2 May 2025
Pleasant
Disliked: I didn’t realize we would be charged an additional $260 once we got there. On the add it says parking then says valet for additional, we didn’t realize parking wasn’t included with the hotel stay.
Elizabel Fri, 2 May 2025
Very poor
Burris Thu, 1 May 2025
Perfect atmosphere for a guys...
Liked: Perfect location for a night visiting Bourbon St. Fantastic deal for the proximity. Will stay here again.