ASPIRE INN & SUITES Orange

Customer service is the difference

Liked: I stay here quite a bit. I'm sure all of the staff is very nice however, the only staff that I interact with is Peter. I usually check in later in the evening and he is always at the front desk. I usually check in really late, and he's always accommodating. The rooms are all very nice, large and as clean as you would hope they would be. The price is great during the week or on the weekends. Most of these things are not hard to find in Orange county. What is hard to find are people like Peter. when I walk into the lobby, I don't feel like he's asking me how I've been because it's in the employee handbook. It's genuine and I appreciate it. Thanks Peter!

Good

Liked: Good price. Friendly staff.
Disliked: Noisy neighbor.

Very good

Good

Liked: Centrally located and maintained
Disliked: THE SHOWER HEAD P

Super Clean

Liked: This was my second stay at Aspire Inn, and once again it was extremely clean, which is very important to me. I stayed there two nights a couple years ago, and I stayed three nights on this visit. On this visit, I had a surprisingly nice view of trees out my window, which I enjoyed in the mornings. I like the fact that there are no carpets in the rooms, so no musty smells or wondering what's in the carpet. The first time I stayed there I didn't hear any other guests at all! This time I was right by the lobby, so I did hear some people on their way to check out in the mornings, but they were not noisy and the whole place is basically very quiet. The desk clerks are very helpful and accommodated my late check-in/check-out, which made my trip much easier. Some of my relatives I was vacationing with had Hilton travel points so they stayed at a different hotel, but they said next time they go to Orange County they will definitely stay at Aspire Inn because they were so impressed with the cleanliness, appearance and quietness after spending some time in my room.
Disliked: On my most recent stay there, the television in my room spontaneously turned on in the wee hours of the morning. After that happened the first night, I turned the TV volume completely down in case it happened again, which it did. After the second night, I reported it to the desk clerk. English was not his first language, so I'm not sure he understood me, and.he spoke so quietly I sometimes had to guess at what he was saying. Ultimately he showed me where to unplug the TV. My third night was uninterrupted by noise from the TV or a flickering TV screen. Despite the TV issue, I would definitely stay at Aspire Inn again,

Excellent

Liked: No breakfast
Disliked: Is was good

Our favorite place to stay.

Liked: I loved how modern it looked, the bed & sheets were very comfortable! I loved how we could login to netflix & youtube!
Disliked: No complaints.

Very good

The kind personnel made up...

Liked: The people at the front desk were very kind and helpful. Examples: they let us check in an hour early. My pillow was way too firm and they found me a better one.There was no lamp on the desk but they brought one. When I needed more coffee packets, they brought them. The hotel is right by the entrance to the 55.
Disliked: We stayed 4 nights and they never emptied the trash, but I’m sure they would have if we had asked, because we did finally ask for clean towels. The towels were very small and worn thin. There were no electric outlets by the bed.