Exceptional

Excellent and friendly service with...

Liked: Staff were so friendly and helpful, all working together as a great team, exemplified by the Manager Daniel's thoughtful leadership. Rooms and bathrooms look like they've been newly renovated and are kept extremely clean. Beds have 2 kinds of pillows per person. Rooms have all the amenities, toiletries, TV, good WIFI reception, hairdryer and complementary tea, coffee, cookie and bottled water. Towels are large and fluffy, Good parking space. Breakfast and dinner options were excellent and very tasty, Good healthy home cooking with vegetarian options. There is also an honesty bar - great idea. Well done team. We really enjoyed our stay thank you.

Exceptional

Liked: Very close to Surrey university, around 15 minute walk. 10 minutes to town centre.

Exceptional

very nice - recommended. The...

Liked: a warm welcome from staff who were very helpful with some questions about places to go. the room was modern and clean, the bathroom was spotless with an excellent shower.WiFi was good and a small desk which had power sockets for my laptop.
Disliked: The road is pretty busy and noisy at times. The drainage from the shower and sink was slow, so I had to turn off the shower after a few minutes to stop it overflowing.it?s about 10-15 mins from the town and some of the public footpaths are thin with the road being busy, it may not be a suitable location if you have mobility issues.

Exceptional

Liked: Great service from a friendly, welcoming team. Hotel is a short walk to the town centre, so very convenient and is very modern and well furnished inside, with a creative use of space. The room was very comfortable with an excellent bathroom and shower. Lovely breakfast in the morning. Nicely stocked bar with an 'honesty list' for out of hours use, which made me feel trusted as a guest.

Good

not clean, had a funny...

Liked: I liked that it was close to the town centre
Disliked: wasn?t clean

nice and clean; staff were...

Liked: clean, good location
Disliked: n/a