Good

Exceptional

Very good

Liked: The facilities & pool were good
Disliked: The staff in the spa were not very accommodating - we had to wait to use the pool and they let two other couples who arrived later than us in first

Exceptional

Adequate

Disliked: Spa area, hotel cleanliness, decor price of water

Very good

Good

Liked: Gym had everything we needed and more and the pool was a great size.
Disliked: The cleanliness of the room - toilet seat not cleaned from last people, the grout in the shower tiles grubby and pink/yellow mould, the sink (drain and overflow) dirty.

Superb

Liked: Very clean, staff couldn?t do enough for you. Helped in any way possible!
Disliked: Room wasn?t ready even when we arrived at 6pm.

Very good

Liked: Nice big room with a comfy bed. Bathroom was nice; good size and nice hot shower. The swimming pool and spa area are nice. Decor in the hotel generally is a little dated but is tidy and didn?t worry us. A comfortable stay. The lady at reception (Carys or Ceris) was superb and very kind.
Disliked: It was obviously quite busy, and the staff were all friendly, but there were lots of tables at breakfast and in the evening that had been used and not cleaned. We were easily accommodated at free tables however, it just wasn?t so nice to look at.