Name: Aruba Sands Resort
Address: 11-17 Philip Avenue Broadbeach, Gold Coast
Telephone: +61-1800-870-234

Good

Very good

Good

Liked: Location was fantastic for us - close to Broadbeach Bowling Club and lots of restaurants were a short stroll away.Bed was very comfy.There was a fridge, microwave, washing machine and dryerOn-site parking was great.
Disliked: I'm sorry, the shower was not good - cycled from burningly hot to freezing cold with no in-between. Cockroaches (little ones) greeted me in the kitchen and bathroom. The dryer needs cleaning.The couch was not comfortable.

Exceptional

Very good

Would stay again for sure

Liked: Had everything, close to everything

Very good

Value for money poor

Liked: Location
Disliked: I recently stayed at your motel on the 23rd and 24th of this month in Room 32, and I wanted to pass on some feedback that I hope is helpful.While I was really looking forward to a comfortable stay, there were a few things in the room that made it quite hard to relax. The couch and chairs were heavily stained, which made me not want to sit on them. The ceiling fan in the bedroom was very dusty and couldn’t be used, the carpet was stretched and felt unsafe in places, and the bathroom power point was loose and hanging off the wall.To be honest, I didn’t feel comfortable spending time in the room, which was disappointing considering the cost of the accommodation.I completely understand that things can sometimes slip through, but I thought it was important to share this feedback so it can hopefully be addressed for future guests.