Superb

Liked: The style and art deco features of the hotel are beautiful. There are many lovely areas, both inside and outside, to relax and enjoy the atmosphere.

A wonderfully different hotel -...

Liked: • Unique property in the heart of Napier, within easy walking distance of the Art Deco centre and coastal promenade.• Beautifully furnished rooms, everyone is different.• Guest laundry - yay!• Lots of dining options close by, including some on site.
Disliked: • Parking is a challenge.• The street lights on Emerson Street are very bright. Blackout curtains would be a good idea.

Very nice hotel in a...

Liked: Very comfortable bed. I liked that the room opened onto a terrace looking towards the bay.
Disliked: Even with grab rails the step up into the shower-over-bath is a challenge and possible safety risk for older people or those with challenges (eg., large or frail people).

Nothing terrible, nothing great -...

Liked: Location
Disliked: Dated, Room listed with balcony but didn't have one - helpful staff assisted me happy to get another room but shouldn't have had to go through that, old uncomfortable bed, dirty carpet - well past its best.

Art deco style hotel in...

Liked: Central location, art deco style. Beds comfy.Nice little outdoor area for sitting.Food at the downstairs restaurant really good. This is not operated by the hotel but it is certainly an asset having it in the building. Staff here were amazing, friendly and helpful.
Disliked: Internal stairs to reach our apartment which we were not aware of. Important for older visitors to know this before booking. No Hotel staff to help with luggage to apartment, 3 ladies in their seventies left to do this themselves.Couches need restoring, springs sagging.Microwave was dirty when we moved in.

Exceptional

Very good

Nice hotel, very comfortable room...

Liked: Bed, pillows, shower excellent
Disliked: Noise from Irish pub directly underneath room, can hear loud music till late at night

Great hotel in a lovely...

Liked: The location was lovely, just off the sea front. The room was spacious with the usual amenities. The overall Art Deco theme was great.
Disliked: Bathroom was a little on the small side.