ARRIVE Wilmington Guest Reviews
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Smith Thu, 10 July 2025
Exceptional
Marco Thu, 10 July 2025
Exceptional
Mariah Wed, 9 July 2025
Exceptional
Katya Tue, 8 July 2025
Our stay was really great,...
Liked: The hotel looks exactly as in the photos. Very stylish and charming. The location was great!
Disliked: Very small room.
Anonymous Tue, 8 July 2025
Very good
Angela Sat, 5 July 2025
Exceptional
Anonymous Fri, 4 July 2025
Exceptional
Stephanie Tue, 1 July 2025
Underwhelming
Liked: The location is really nice, the outdoor patio is great too, the dinner was good.
Disliked: The hotel room floor was dirty underneath the rug that they place under the bed, the room is rather small and the shower head broke off the first moment we tried to move it while showering. They charge you for absolutely everything including room service. The most annoying thing is that they WON'T tell you they are charging things to your room but rather at the end give you a big bill. I thought the service was awful. I am still waiting to hear back from the manager for a refund that they owe me. It is not worth the money they charge!
Debra Mon, 16 June 2025
Good
Disliked: There was no housekeeping and we weren’t told that at check-in. I’m ok with reusing towels but no straightening of any kind is not acceptable. Also no coffee available until 7:00. That is a problem for early risers.
Monica Thu, 5 June 2025
Great place. A bit overpriced...
Liked: Beautiful courtyard. Excellent location and staff.
Disliked: I did not like that they didn't tell us upfront that we had to request housekeeping the day before and before 5 pm! What?!And I didn't like that our room did not have a desk, iron or ironing board.And we didn't like the Valet. Our car was closer than walking to the valet and there was a big open lot. Just provide free parking!