Arlo SoHo Guest Reviews
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Write a review
Vivian Sat, 7 June 2025
Good
Liked: Close to west village and starbucks
Disliked: I should have got a bigger room because we couldn't walk around the bed. Only had one side to exit the other side had a window.
Deborah Fri, 6 June 2025
A fabulous hotel & base...
Liked: The location was great close to subway but away from noise - easy to walk most places
Disliked: It had a good modern and young vibe the rooms were compact but well designed I loved that we had the option of single beds and there was storage for cases & bags under
Shewan Fri, 6 June 2025
Good location but I would...
Liked: Location.
Disliked: The beds. Customer service. The loud music in our room from the upstairs rooftop lounge.
Lindsey Thu, 5 June 2025
Very okay.
Liked: Location was good and staff was friendly.
Disliked: Downstairs was felt like a roadside truckstop with the bathroom and restaurants. No cool common area to sit in. Elevators are jammed up with people going to the club when its open and the music is super loud. The resort fee? Lol. There's never any value with resort fees but this was even less value than usual
Samia Wed, 4 June 2025
Very good
Liked: Clean RooftopPositive vibes of people
Alan Fri, 30 May 2025
great
Mary Thu, 29 May 2025
Too expensive too many extra...
O'brien Thu, 29 May 2025
Fantastic stay
Liked: Great location and great space. Very clean and extremely friendly.
Disliked: Loved it all would go back in a heartbeat
Mason Wed, 28 May 2025
Exceptional
Aleksandra Mon, 26 May 2025
Bad
Disliked: Unfortunately, our stay at Arlo SoHo (room with terrace) was very disappointing.We arrived at the official check-in time, but were asked to wait another hour while the room was being cleaned. However, when we finally entered, it was still dirty — black hairs in the bathroom, worn-out furniture, and nothing like the photos online. The curtains didn’t fully close. We had prepaid for breakfast, but weren’t given vouchers.Worst of all — no one responded to our formal complaint, neither Booking nor the hotel.We hoped to resolve the issue quietly, but were completely ignored. Would not recommend.