Arizona Charlies Boulder

Exceptional

Liked: Affordable and friendly staff

Great Value, Could Use Improvement!!!

Liked: It was very affordable, the remodeled rooms with hardwood flooring are great, smooth check in, convenient casino access & great food. The staff is very friendly & security is on it.
Disliked: The rooms that haven't been remodeled have carpet that needs to be replaced or at least shampooed, the housekeeping needs improvement, the a/c units could use an update to cool the 2nd room, & there are quite a few fixtures in the rooms that need to be reattached or secured like vents, towel racks, doorknobs, etc. The landscape outside definitely needs attention it is a major eyesore.

Good

Disappointing

Liked: The staff member that helped me at check was amazing so kind and helpful.
Disliked: The room was dirty, I prepaid for the room and booking .Com said I only had to pay 33 when I arrived at the hotel. Which was not true at all I was asked to pay 134 after already paying 59.00 for the room . The room was dirty ,no blankets on the beds , the fire alwam was hanging off the ceiling , there was junkie drug addicts all over the property. People where outside fighting screaming obscenities. Definitely didn't feel safe there had to push a table infront of out door to try and get some sleep. Don't think we will ever stay there again completely unsatisfied with the room and grounds , only good thing about the hotel was the kind staff member at the check in ...

Poor

Liked: I like to lay out of the rooms of the suites
Disliked: After working 16 hours came back to ants in the room want to take a shower. Had to change rooms at 3:00 in the morning.I

Superb

Exceptional

Disappointing

Disliked: Rooms are old and dirty Carpet was filthy

Exceptional