Argonaut Hotel

Very good

It was fantastic!

Liked: everything!

Good

Exceptional

Liked: Location, coziness
Disliked: 100 incidental fee per night

Would definitely go back

Liked: Firm bed & pillows... location... best Fisherman's Wharf hotel I have stayed at
Disliked: Restaurant seems a bit expensive (but it might be normal for that area)

Good

Could and should have been...

Liked: The location and cleanliness
Disliked: The kitchen staff for room service was in responsive, kept answering the phone and then hanging up. Our order tha was supposed to take 20, never came. We reordered over an hour later, only to receive the wrong food. Had to go down to the front desk, because again, the won’t answer their phone. Then the restaurant manager was full of attitude and was short when the front desk came to ask questions as to what happened.While I was dealing with that, my children were getting dressed in our room. A room in which we had late check out for, and this wasn’t even regular check out time as we speak of anyway. A member of the cleaning staff, who had just asked me if there were people in the room, to which I replied “yes, my family is ok there and we have late check out. She walks right into the room once I had walked away. My youngest two children getting dressed for the day and she didn’t even hesitate to walk in. This was literally one of our favorite hotels to stay at. Such a complete let down.

Pleasant

Overall disappointing, a hotel focused...

Liked: The location and housekeeping staff were very friendly and made the effort to acknowledge guests and wish them a good day. They were a highlight in providing good customer service compared to the front of house staff.
Disliked: Front of house staff made you feel you were an inconvenience for them. They were more interested in what was on their mobile phones than acknowledging or greeting guests. The view from the room of a “courtyard” was a roof with a few pots with succulents in them which wasn’t appealing and you just looked at the rooms across the courtyard which considering the price paid for the rooms at this hotel it was disappointing. They charge an early checkin fee when told other similar rooms are available just not yours.