Disappointing

Exceptional

it was fantastic!! will stay...

Liked: great location, spyglass roof top bar was fantastic!! comfy!!
Disliked: ????????????????

good

Liked: location and staff
Disliked: the rooms are too small

Exceptional

Very good

Liked: The staff was super friendly and helpful. We had a stunning view of the Empire State Bldg. from our window in our room. The rooftop bar also has a fabulous view.
Disliked: The rooms, like most rooms in NYC, are small.

Exceptional

Liked: Great location , wonderful staff , clean .Rooftop Bar was Fab!!!
Disliked: Nothing

Very good

Liked: Exceptionally friendly staff. We really loved all the staff. They addressed everything in a very useful manner. The location in midtown is fantastic, as you are near everything. The rooftop is very nice, if a bit small.
Disliked: The rooms are too small and not comfortable because of the AC that blows cold air very strongly straight into the bed and is extremely loud. We stayed in a king-bed room which was so small that the AC vent faced the bed directly, waking us up all through the night in not at all a nice way. It was also near the elevator where loud guests could be heard through the night. I regard the the ability to sleep as the most fundamental feature a hotel room needs to satisfy, and clearly that did not happen here. I should note that we did not mention this to staff and we probably should have done it, but we were too busy during the stay.

Exceptional

Liked: The place is perfect. Spacy rooms, great location, amazing staff, beautiful rooftop. One of the best in NYC
Disliked: Maybe a bit, but just a bit, pricy