Best Western Lubbock West Inn & Suites

Decent but definitely not quality...

Liked: Location, size of room, comfortable bed
Disliked: Dirty linens, rusty and dirty shower, missing remote control and toilet paper

Exceptional

Liked: Good breakfast, clean room

Exceptional

Liked: Everything
Disliked: Na

Exceptional

Pleasant

Liked: The hotel is in need of some work done. I've been staying there for a few years. I still like it. But the curtains didn't open. It's just starting to be run down a little bit. Breakfast is good! It's quiet! Beds are comfortable!
Disliked: The elevator got stuck once. I wasn't in it, but the front desk did notice and came to reset it.

Exceptional

Very good

Liked: the shower, the bed and having a refrigerator Room was very quiet
Disliked: Breakfast was good, but the gravy a little watery but then the biscuits were hard. May have been a problem with the temp on waffle iron as 2 women were standing over it and it kept beeping....omelets are easier to eat than scrambled A refrigerator with a freezer would be nice as we had ice blocks for our drink bag. Had to ask for some wash cloths. Thought that was strange

Pleasant

Overall it was a great...

Liked: Breakfast was ok. Waffles were delicious. Juices tasted soured. Bagels were good. Staff were very welcoming and nice.
Disliked: Rust in the bathtub. Mattresses were very firm. Hallways were hot. The elevators, both sets, made awful noises and jerked badly.